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Facilities Assistant Resume Example

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FACILITIES ASSISTANT
Professional Summary
High customer service standards Employee relations specialists Strong problem solving ability Troubleshooting skills Word Processing, Data Entry Alpha/Numeric, Excel, PowerPoint and Notepad Accomplishments Processed 3,000 work order request for repairs and supplies; handled a budget of $30,000 dollars per year; came under budget each year saving the company over $20,000 dollars.
Skills
  • Creative problem solver
  • Trusted key holder
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • POS systems expert
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • POS systems expert
Work History
05/2007 to 04/2013
Facilities AssistantTaro Pharmaceutical – Hawthorne, NY
  • Handled all USPS mail, FEDX, UPS and DHL deliveries; using Excel inputted deliveries via tracking number then e-mailed to manager.
  • Supervised delivery and distribution of supplies.
  • Set up offices for new employees.
  • Received and distributed weekly food supplies among employees.
  • Handled all emergencies utilizing the ticket system; handled over 300 tickets per day.
  • Managed budget of $30,000 per year and saved the company $10,000 per year.
  • Created Standard Operating Procedure (SOP); manual for the Facilities Department.
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
05/2004 to 04/2007
Enrollment Service AssociateOxford Health Plans – White Plains, NY
  • Using a custom multiple driven computer system to perform; registration of new subscribers; member additions; terminations and changes.
  • Occasional account audits, HMO transfers, billing changes, letter generations and implementation of new system procedures.
  • Politely assisted customers in person and via telephone.
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
07/2001 to 04/2004
Loss Processor ClaimsU.S. Capitol Insurance Company – Purchase, NY
  • Conducted screening to determine whether to set up collision, comprehensive, no fault and or property damage reserves.
  • Determine if the vehicle or property is to be appraised, then assign appraisal service.
  • Informed the insured or claimant of the appraisal service.
  • Completed work order sheets, set up new files and turned them over to the manager for processing.
  • Handled over 300 calls weekly and inputted over 2,000 files in the company's new system.
03/1982 to 06/1989
YeomanU.S. Navy – Gulfport, MS
Education
High School Diploma: White Plains High School - White Plains, NY
Skills
billing, budget, delivery, Excel, mail, SOP
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Resume Overview

Companies Worked For:

  • Taro Pharmaceutical
  • Oxford Health Plans
  • U.S. Capitol Insurance Company
  • U.S. Navy

School Attended

  • White Plains High School

Job Titles Held:

  • Facilities Assistant
  • Enrollment Service Associate
  • Loss Processor Claims
  • Yeoman

Degrees

  • High School Diploma :

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