EXPRESSJET AIRLINES Resume Example
Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Relations and Service Satisfaction. Proficient in job execution and proven track record of success in compliance, customer service and leadership.
Effective Leasing Consultant offering excellent skills in customer service, telephone etiquette and issue response. Detailed knowledge of [Location] rental market for [Type] properties. Detailed financial management skills. Expert user of [Software].
STRATEGIC AND CREATIVE THINKER with solid background in delivering decisive, action-driven leadership. Demonstrates expert insight and proficiency in teaching, coordinating, monitoring, evaluating and communicating clients.
RESULTS-ORIENTED PROFESSIONAL with proven capacity to manage and coordinate operations and administrative support, using initiative, resourcefulness and good judgement.
PERFORMANCE-DRIVEN TEAM PLAYER with excellent interpersonal skills and attention to detail, optimally utilizing all channels of communication to assist operations.
Efficiently oversee all operational aspects of [Type] buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
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Barvin Group, Houston , TX
- Facilitated the highest level of safety by inspecting safety equipment, announcing and demonstrating safety procedures, and verifying passengers' compliance with safety regulations throughout all stages of flight.
- Maintained a high level of knowledge in the following areas: Company Policy, Flight Attendant Manuel, FAA Regulations, and other technical data.
- Maintained calm and safe atmosphere while tending to medical emergencies and passenger disturbances.
- Administered first aid and CPR/AED in compliance with government and company regulations.
- Prepared to rapidly evacuate passengers from an aircraft, provide leadership, direction and assistance.
- Preflight search of aircraft and maintained security of flight deck during flight.
- Ordered, inventoried and supervised catering for all trips.
- Mentored new line flight attendants on company policies and procedures.
- Assisted customers with special needs or requests; provided meal and drink service while in-flight.
- Handled a wide range of customer service activities for the airline and answered escalated customer issues.
- Performed background checks on over [Number] apartment applicants.
- Oversaw monthly collections of over $[Amount] in funds, maintaining high payment rates by building positive relationships with tenants.
- Kept meticulous records of all correspondence between management and tenants.
- Administered operations to handle needs of more than [Number] tenants across [Number] property units.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Validated rental eligibility by using [Name of Company]'s verification process.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Spirit Airlines, City , STATE
- JOB TITLE: FLIGHT ATTENDANT DALLAS, TX.
- Handles a wide range of customer service activities for the airline and answers escalated customer issues.
- Manages the System flight attendant reserve coverage and monitors the rate of use against plan to make adjustments for maximum utilization of all resources.
- Supervises and directs other crew members in proper discharge of their duties.
- Assists flight attendants in doing in-flight tasks as per the company policies and procedures.
- Mentors and develops various crew members while supporting, motivating and communicating effectively with all flight attendants.
- Maintains accurate flight attendant records and correspondence after every flight conducted with junior flight members.
- Directs and assists passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures.
- Administers first aid to passengers in distress.
- Responsible for verifying that passengers are in compliance with federal regulations prior to take-offs and landings.
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Resume Overview
School Attended
- SHORTER COLLEGE
Job Titles Held:
- EXPRESSJET AIRLINES
- Leasing Agent
- Flight Attendant
Degrees
- ASSOCIATE : BUSINESS MANAGEMENT , 12/2009
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