LiveCareer-Resume

exit gate resume example with 5 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I am reliable Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership years of experience in fast-paced work environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Skills
  • Issue resolution
  • Loss prevention
  • Cash management
  • Training and mentoring
  • Scanner operations
  • Customer assistance
  • Payment processing
  • Cash register operation
  • Coin counting
  • Credit and cash transactions
  • Active listening
  • Collaboration
  • Communication
  • Basic math
  • Flexible
  • First Aid/CPR
  • Organization
  • Leadership
  • Customer service
  • People skills
  • Multitasking
  • Customer relations
  • Credit card payment processing
  • Call Center Operations
  • High-energy attitude
  • Product organization
  • Inbound and Outbound Calling
  • Team management
Experience
07/2021 to Current Exit Gate Hornblower | Bangor, WA,
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Welcomed customers, offering assistance to help find store items
  • Managed hertz product returns professionally and quickly to maintain customer satisfaction.
  • Accurately handled payments daily in cash and credit cards payments
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Monitored exits for security issues.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Answered phone calls to assist customers with questions and car orders.
05/2018 to 09/2021 Cook Williams Bros. Health Care | Terre Haute, IN,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
04/2020 to 08/2020 Cashier Family Dollar | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Processed numbers of transactions per day with exceptional accuracy.
  • Received payments for products and issued receipts.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
09/2016 to 05/2020 2nd Shift Supervisor/Cook Shift Leader Waffle House | City, STATE,
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Prepare and cook food properly
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Delegated tasks to employees and monitored activities and task completion.
  • Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
Education and Training
Expected in | Medical Assisting UEI College , Morrow, GA GPA:
Expected in 05/2019 High School Diploma | Castle East High School, Maple Heights, OH GPA:

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Resume Overview

School Attended

  • UEI College
  • Castle East High School

Job Titles Held:

  • Exit Gate
  • Cook
  • Cashier
  • 2nd Shift Supervisor/Cook Shift Leader

Degrees

  • Some College (No Degree)
  • High School Diploma

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