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Executive Social Media Manager Resume Example

Resume Score: 80%

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Alejandra
Tamayo
Professional Summary

Business professional with expertise in the creation and management of social media strategies and campaigns for multiple clients with a business analysis background that monitors revenue.

With extensive experience in the commercial utilization of multiple social media channels including Facebook and Instagram aside from Microsoft Office. I build successful social strategies that increase data analysis per company, promote customer engagement and ultimately drive web traffic and conversions. I've studied Marketing with a focus in Finance and strong business background, I bring a customer focused approach toonline and social management.

Skills
  • Microsoft Office (Word, PowerPoint and
    Excel, Macros, Pivot Table, VLOOK UP)
    Windows, Emailing
  • Lead Development
  • Social Media Management
  • Online presence monitoring
  • Strategic Planning
  • Data Analysis
  • Statistic Analysis
  • Financial Statements Expertise
  • Social Content Planning
  • SEO Proficiency
  • SEM Strategy Development
  • Fluent in Spanish
  • Strategic Financial Planning
  • Audit Coordination
  • Financial and Operational Reporting
  • Computer Database Coordination
  • Adobe Photoshop
  • Team Leadership
  • Market Research
  • Brand Promotion
  • Channel Growth Tracking
  • Adobe Creative Suite Proficiency
  • Audience Outreach
  • Strong Communication Skills
  • Graphic Design
  • Scheduling
  • Staff Management
  • Pricing Strategy
  • Business Writing
  • Advanced Clerical Knowledge
  • Social Media Knowledge
  • Filing And Data Archiving
Education
University of North TexasDenton, TXExpected in 05/2021BBA: Finance
Tarrant County CollegeFort Worth, TX2019Associate Degree
  • Focus; Marketing and Communications
  • Courses in Speech, and Public Speaking
  • Courses in Algebra
  • Psychology Courses
  • Business Clubs
  • Marketing courses, and seminars being taken online
  • Digital Marketing Seminars
Green B. Trimble Technical HSFort Worth, TX2016Diploma
Work History
Terratino- Executive Social Media Manager
Dallas, Texas02/2020 - 08/2020
  • Used Google ad's and Facebook Insights to track consumer engagement and draw conclusions about user data.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Discussed SEO needs and optimized strategies for short- and long-term campaigns.
  • Used Adobe and Canvas to create and print marketing materials, including product reviews, press releases and ads.
  • Managed 20 clients to generate original content and moderate online community members.
  • Utilized techniques such as cold calling, networking and prospecting to develop new leads.
  • Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
  • Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
  • Worked with marketing teams to create, deploy and optimize effective campaigns for clients.
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
Oportun- Learning and Development Lead Analyst
Frisco, TX10/2016 - 02/2020
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Organized, scheduled and facilitated week long courses based on need.
  • Planned and monitored implementation of technology-based learning programs.
  • Designed course materials and supported implementation.
  • Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Led Marketing project team in delivery of Revenue project, resulting in the company going public. .
Oportun- Customer Loyalty Representative
Fort Worth, TX10/2016 - 03/2017
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Assisted senior-level credit officers with complex loan applications.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Created strategies to develop and expand existing customer sales, which resulted in 78% annual growth increase in annual sales.
Macy's-Ridgmar Mall- Cosmetic Sales Associate
Fort Worth, TX11/2014 - 08/2016
Accomplishments
  • Increased loan production month over month over Feb-May 2019 for North Central Texas region making the region the highest growth in the company
  • Conducted over 20+ Loan Development courses
  • Scored over 97% overall for North Central Texas region for 2018 regarding Cash Handling and reporting
  • Released new loan programs regarding legal contract scripts, and production growth
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Collaborated with team in Mexico in the development of Loan Document error proposal regarding Customer complaints
  • Resolved product issue through consumer testing
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Terratino
  • Oportun
  • Macy's-Ridgmar Mall

School Attended

  • University of North Texas
  • Tarrant County College
  • Green B. Trimble Technical HS

Job Titles Held:

  • Executive Social Media Manager
  • Learning and Development Lead Analyst
  • Customer Loyalty Representative
  • Cosmetic Sales Associate

Degrees

  • BBA : Finance
    Associate Degree
    Diploma

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