Profile Summary Handling top corporate & major accounts of Blue dart Ensuring to meet agreed SLAs with customers on month basis. Developed various new systems & processes (SOPs, Best Practices ) according to customer's need . Successfully completed moment project worth Cr.. for one elite customer Provided training on special handling of time sensitive shipments to . Handling major project movements of customers Supervising Daily planning & scheduling for production based on customers requirement. Responsible for managing walk-in customers Arranging marketing activities to promote business Tracking of Daily Sales and Monthly sales . Handling customer queries Coordination between various department e.g. Sales/Operations/Finance and Legal . Training and development of newly recruited team of -people at entrant level. Training Received Course in hospitality MS office tools Competent [ Competent [
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