Promotes image of organizations effectively and develops highly valued community-based programs in line with public policies and Community Reinvestment Act. Comprehensive knowledge of CRA regulations for Fair Lending, HMDA, CRA, and Health Care Regulations. Excellent relationship builder who understands today's diverse and multiethnic communities. Extensive experience in corporate, governmental and nonprofit organizations. Confident public speaker with strong oral and written presentation skills. Fluent in Spanish.
02/2016 to 09/2017
Fulfill Affinity Health Plan's external Marketing and enrollment and certification expectations while adhering to the New York State of Health regulations, and Affinity's appropriate internal and external policies, procedures, rules and guidelines.
Demonstrate a working knowledge of and accurately represent all of the New York State Health Marketplace and Affinity's product lines.
Conduct education presentations on the Affordable Care Act and the insurance products available through the NY State of Health.
Provide 50 monthly in person application assistance to individuals, families and small businesses and their employees at initial enrollment and when renewing coverage.
Stay current and apply knowledge of regulatory requirements applicable to New York States Marketplace managed care programs.
Successfully met post training and regulatory testing requirements and audit standards for NYS Marketplace.
Exceeded new enrollment and recertification target, as detailed in Affinity's Marketing Plan, through the conduct of independent, thorough, accurate marketing and enrollment presentations to potential Members in assigned territory.
Schedule 40 appointments monthly to meet with potential members at home or work when needed to complete the enrollment process.
Review and collect all required enrollment and certification documentation.
Scan and upload legible documentation and data enter accurate enrollment information under established regulatory and management guidelines with acceptable levels of quality and quantity to assure superior customer service.
Build and maintain and nurture constructive relationships with community organizations, trade associations, local business groups, city agencies, provider offices, hospitals, and other company business associates.
Represented and Coordinated Affinity's company or community sponsored indoor or outdoor events; including street festivals, provider and hospital events, or any other related health care themed events scheduled in a manner that maintains the integrity and enhances the reputation of the company.
Work cooperatively with staff throughout the company, and contribute to the overall success of the Marketing Department.
08/2010 to Current
Executive DirectorBuilding Sustainable Borders, Inc Affinity Health Plan － South Orange, New Jersey
Responsible for the administrative and program oversight of all study abroad programs, international education partnership and/or study abroad in an institution of higher education; and experience working abroad with international partners and institutions, experience maintaining budgets and traveling abroad required.
As , oversee the fundraising and volunteer recruitment process for our signature events, while also taking responsibility for the cultivation, activation and stewardship of corporate partners and sponsor benefits.
Oversee all aspects of development, implementation and evaluation of the agencies fundraising, in-kind humanitarian donations drive, in addition to community events.
Meeting all assigned fund raising, volunteer recruit goals, and deadlines.
Supervise volunteer support and potential corporate interns.
Develop and manage all aspects of our international traveler's itinerary, hotel, and travel.
Work to ensure development activities are included in the agency blog, website and news media.
Increase the agencies visibility and constituency base internationally and domestically fostering corporate, educational, humanitarian, and volunteer partnerships.
Work to ensure development activities are included in the agency blog, website and news media.
Coordinate with the Senior Vice President of Community Relations maintaining strong relationships with donors, politicians, educational and community leaders, media representatives and others to facilitate fund-raising activities.
Develop and implement comprehensive outreach campaigns promoting the agency's study abroad, service learning, and volunteer programs in the Northeast area and internationally.
Coordinated on-site visits for college admission officers to recruit students at metropolitan area public high schools and college fairs.
Resulted in thousands of students being admitted to colleges and universities and receiving financial assistance.
Manage the application processes and administrative deadlines for students applying for study abroad.
In collaboration with the Director, review applications and determine student eligibility to study abroad.
Review and update all information and materials pertaining to approved non-TCGS programs.
Communicate regularly with Board of Directors, external program providers, and university exchange partners concerning curricular issues, on-site programming, disciplinary matters and emergency preparedness for approved programs.
Compile preliminary budget information for Board of Directors and work with the Director of Study Abroad to establish fiscally responsible budgets for all programs.
Manage the operation and distribution of the agency's clearinghouse of in-kind humanitarian donations for distribution in Hispaniola to assist low-income populations, economically distressed schools, nonprofits and faith-based organizations.
Responsible for soliciting in-kind and financial gifts from educational institutions, nonprofits, small businesses, and individual donors.
Manage the operation and distribution of the agency's clearinghouse of in-kind humanitarian donations for distribution in Hispaniola to assist economically schools, nonprofits and faith-based organizations.
06/2002 to 11/2009
Vice President/Community Affairs Relationship ManagerWashington Mutual (WaMu)/ Chase Bank － New York, New York
As a Relationship Manager for the Northeast area, served as a point of contact in the community.
Implemented the institution's community reinvestment (CRA) initiatives, employee volunteerism, grant making process, financial education and community development initiatives.
Enhanced bank's image by partnering with governmental and community-based agencies, faith-based organizations, and corporations to develop outreach programs to provide financial education, foreclosure prevention, access to affordable housing, and business opportunities in the community.
Managed and administered an annual $1.5 million-dollar Corporate Giving Grant program for New York and metropolitan area.
Nurtured philanthropic and business opportunities for the Bank.
Strategic in grant giving to distribute financial grants to community-based organizations in support of low and moderate income and ethnically diverse communities.
Designed several major educational, volunteerism, social services, affordable housing, foreclosure prevention and community development initiatives.
Implemented a college outreach program to recruit students from economically depressed inner-city neighborhoods with the objective of seeking admission to diverse universities around the country and access to financial aid.
Identified and coordinated volunteer opportunities for 2,000 bank employees.
Volunteer activities ensured meeting Community Reinvestment Act (CRA) volunteer goals in New Jersey and New York City market.
Provided extensive market research and analysis on ethnically diverse, low-and-moderate-income communities to establish annual relationship plans with all internal and external business partners in NY/NJ market.
Increased opportunities for the Bank to offer traditional business products and services.
Maintain relationships with community and economic development groups, and government agencies, who provide educational and affordable housing financing programs and subsidies.
Oversaw the Bank's regional internal and external outreach activities such as fulfillment of the Bank's community commitments: responsible for implementing the Bank's strategic plan as it related to regional and state government entities; served as the state liaison for external media relations activities: developed targeted business strategy for regional marketing for the regional activities.
Served as regional liaison for the bank in conjunction with the Government Affairs department; ensured the achievement of the Bank's community service and lending opportunities; managed all the government relations, public affairs, corporate relations, community development, employee volunteer initiatives, school saving programs, and grant making.
Assisted in key recommendations and decisions relating to the best use of the bank's charitable funds to accomplish the banks Foundation's objectives and community commitment.
Updated and maintained spreadsheets to track the allocations of 2 million dollars in foundation funds annually.
Created and managed the bank's Corporate Giving grant budget; Managed the regional relationship with key community coalitions.
Reviewed and edited all grant proposals prior to submission to the Grant Advisory Committee for consideration for approval, Composed letters, program summaries, tracked and reported CRA related activities to the bank's internal partners, tracked and monitored all Community Reinvestment Act activities to ensure compliance with the Bank's development efforts; Maintained and improved internal systems to track donors, pledges, proposals, and required reports; Assessed overall approach to annual giving; refined and implemented strategies and systems to increase revenues from individual supporters.
Education and Training
B.S: BiologyWilberforce UniversityBiology
LAN Computer Network, CNE Certified Network
WordPress Web Designer, Community Reinvestment Act Certified (CRA), Microsoft Office SuiteColumbia University
administrative, approach, agency, benefits, budgets, budget, business strategy, CNE, Community Relations, customer service, documentation, emergency preparedness, financing, financial, fund-raising, fund raising, fundraising, funds, Government, grants, grant proposals, image, insurance, LAN, letters, Director, Marketing Plan, market research and analysis, marketing, market, materials, media relations, access, exchange, Microsoft Office Suite, Network, policies, presentations, processes, programming, proposals, quality, receiving, recruitment, social services, spreadsheets, Strategic, Web Designer, website
*Winner of 2006 and 2008 ASPIRA Hispanic Corporate Achievers Award
*Winner of The Center for Hispanic Policy, Research and Development New Jersey Dept. of Excellence in Hispanic Leadership Corporate Leadership 2008
*The Children Aid Society of New York Community Service Award 2010