EXECUTIVE COORDINATOR/ MARKETING MANAGER & DATA TEAM ANALYST
I'm a team player and an enthusiastic individual who is eager to strive in your newly open position. I do all I can to be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. I believe my interest in helping other individuals and my service skills drives me to want the BLANK position greatly. I strongly believe that I am good fit for the BLANK and would like to have the opportunity to become a value member. I am eager to learn and to show my interest in becoming a team player for Code Enforcement. I'm confident that I can be great asset to your team. I strive for excellent performance, and to translate my experience, skills and abilities into value for the organization. My skills and experience offer the perfect blend of program development, marketing, clerical, as well as training and management. As an employee of at iBreatheSports.com I helped over 25 facilities in Southern California build better youth programs through the power of technology. In addition, I also led social media marketing at iBreathe Corporation to help engage the sports community with the story and brand through daily posts on various social media platforms. My experience leading teams and a retail store at Starbucks has allowed me to master customer service skills, organization skills and the ability to train and motivate my team. I am confident that I can be a great asset to your team. My attached resume outlines my interest in the BLANK job my priority. Having 10 years of customer service has really matured the way I handle conflict resolution and resolve problem solving in and out of the work place.
Microsoft Office, Excel Office, POS system knowledge, Windows & Apple
12/2012 to 02/2013
County of Riverside District Attorney Office
Customer service experience.
Finding the best solutions for the customers.
Updating and maintaining databases, as well as checking and entering data.
Photocopying, scanning, emailing, faxing, answering and directing phone calls.
Maintaining filing systems, compiling records of office activities, handling inquirers and incoming work requests.
Reviewing files and records to answer request for information.
08/2010 to 11/2012
Executive Coordinator/ Marketing Manager & Data Team AnalystiBreathe Corporation
builds sport-centric web technology products which amalgamate user preferences.
The goal at iBreathe Inc.
is to help connect sports enthusiasts at a grassroots level across the United States, and eventually Worldwide.
Whether the consumer is a passionate fan, casual participant or a professional athlete, iBreathe Inc.'s customizable web applications will cater to all sporting interests.
Company Website: http://www.ibreathefootball.com/.
01/2007 to Current
Supervisor/ Learning Coach & Coffee MasterStarbucks Coffee Company
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Education and Training
University of California － Santa Barbara
Bachelor of Science: Political Science PhilosophyCollege of Letters and SciencePolitical Science Philosophy 2.5
Effective communication skills, English & Spanish (Read, write and speak)
Apple, cash handling, coaching, com, Strong interpersonal skills, communication skills, Customer service experience, customer service, databases, directing, English, faxing, filing, http, web technology, Excel, Microsoft Office, Office, Windows, policies, POS, Read, retail, safety, scanning, Spanish, phone, web applications, Website
*Community Service Activist
*Mock-Trial: Pretrial Attorney
*3.0 Honor Roll
*Member of California Scholarship Federation
*Made it to the Elite 8 for Mock-Trial team in California
*Pretrial Attorney of the Year 2007 for California
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Companies Worked For:
County of Riverside District Attorney Office
Starbucks Coffee Company
University of California
College of Letters and Science
Job Titles Held:
Executive Coordinator/ Marketing Manager & Data Team Analyst
Supervisor/ Learning Coach & Coffee Master
Bachelor of Science : Political Science Philosophy
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