Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Ambitious student pursuing Dental Assistant degree eager to contribute developed knowledge in Receptionist role. Skilled in written and verbal communication skills. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Fluent in Spanish
Fluent in English
Client-focused service
Packaging orders
Excellent research skills
Strong attention to detail
Adaptable style
Quality-oriented team player
Motivated team player
Collaborative team player
Cooperative team player
Fast learning
Cleanliness
Organized
Providing customer support
Experience
01/2013 to CurrentEtsy-self Employed Sephora | Eugene, OR,
Consistently provided exceptional service and attention to customers and stakeholders.
Measured and inspected finished products for defects, and compared to work instructions for accuracy.
I hand knit and crochet different types of newborn photo props and sell them online through Etsy.
I work with customers daily making sure that their orders are exactly as they request.
I use customer service skills daily communicating with people with any questions they have.
Timeliness and punctuality are very important, I make sure to complete the orders on time and package and ship them out by a certain timeframe.
10/2009 to 12/2010CashierFast Retailing Co Ltd | Ny, NY,
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Welcomed customers, offering assistance to help find necessary store items.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Worked closely with front-end staff to assist customers.
05/2007 to 01/2008Retail Sales AssociateAldo Shoe Store | City, STATE,
Provided every customer with professional and polite support for sales and service needs.
Initiated friendly conversation with each customer to determine level of assistance required.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Generated brand awareness and positive product impressions to increase sales.
Worked with off-site locations to find desired items for customers.
Maintained current store, product and promotional knowledge to drive consistent sales.
Bagged, wrapped and packaged purchases according to customer needs.
Processed payments and maintained accurate drawers to meet financial targets.
Managed cash register operations using POS system including processing sales and returns.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Prepared products for promotional sampling during in-store demonstrations.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Answered questions about current promotions and resolved issues according to store policies.
Assisted in ringing up sales at registers and bagging merchandise.
Education and Training
Expected in 06/2008High School Diploma | Downey High School, Downey, CAGPA:
Expected in | California State University Long Beach, Long Beach, CA, GPA:
Completed coursework in Art Appreciation and Psychology
Expected in | El Paso Community College, El Paso, TXGPA:
3.81 GPA
Completed coursework in Expository English, Intro to Sociology, Biology including lab, Ethics, and Speech
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