LiveCareer-Resume

estimator resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking and reliable Estimator with strong ability in Estimating and Production management. Offering my knowledge and skills and Highly organized, proactive and punctual with team-oriented mentality. Dependable Estimator with 3 years of experience in estimation profession.

Skills
  • Icar certified Platinum level
  • Able to wright in CCC, Audatex and Ultramate
  • Consistent with every day tasks
  • Preparing estimates, supplements and final billing
  • Mathematical and every day problem-solving
  • Project and production management
  • Scheduled accordingly with customers, insurance companies ect.
  • Follow through like Cradle to grave operation
  • Communication with customers, insurance companies and co workers
  • Microsoft Office
  • Supervision, Production management
  • Bilingual
Education and Training
High School Diploma: , Expected in 08/2017
-
Hillcrest High School - Midvale, UT
GPA:
Status -
: , Expected in
-
ICar - ,
GPA:
Status -
  • Completed as well as continuing with I Car education I am currently a Platinum level estimator
Experience
Estimator, 10/2019 - 06/2021
Mears Group Kansas City, MO,
  • Consistently followed up with customers to determine satisfaction levels.
  • Appraised wide range of vehicles, including vans, light trucks and passenger cars.
  • Assisted customers with setting up rental cars for duration of repairs.
  • Calculated damage with programs CCC, Audatex and Ultramate
  • Used strong communication skills to negotiate final damage estimates and shop repair costs.
  • Took photographs and wrote detailed summaries to document damage.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Managed heavy workload of vehicles thanks to strong organizational, time management and collaboration skills.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Provided policyholders with advice regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
  • Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
  • Greeted customers in friendly, professional manner, taking time to answer questions.
  • Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
  • Built and maintained strong relationships with customers to encourage loyalty and obtain recommendations.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
Estimator, 03/2018 - 10/2019
Mears Group Lenexa, KS,
  • Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
  • Managed heavy workload of vehicles thanks to strong organizational, time management and collaboration skills.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Oversaw and evaluated key performance indicator (KPI) metrics, spanning efficiency, revenue and profitability.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Coordinated ordering and expedited delivery of replacement parts from suppliers and communicated timelines to customers.
  • Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Conducted final quality control check of vehicles prior to customer delivery.
  • Adhered to DRP insurance procedures and rates applicable to estimates.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Used strong communication skills to negotiate final damage estimates and shop repair costs.
  • Assisted customers with setting up rental cars for duration of repairs.
  • Managed vehicles in shop setting, including productivity and performance monitoring,
  • Engaged with customers to resolve escalated issues, discuss and arrange payment schedules, facilitate customer's needs and support customer satisfaction objectives.
  • Greeted customers in friendly, professional manner, taking time to answer questions.
  • Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
Auto Body Technician, -
Drivetime Morrisville, PA,
  • Completed daily auto body repairs with high customer satisfaction rate.
  • Replaced or repaired parts to complete daily work orders on vehicles.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Used metal-cutting guns, air grinders and other tools to remove damaged vehicle sections.
  • Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
  • Removed dents with hammers, suction and skilled use of dolly blocks.
  • Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
  • Primed vehicle repairs to improve adhesions of new paint coats.
Accomplishments
  • Graduated high school
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals monthly
Certifications

I car certified in platinum level

,

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Resume Overview

School Attended

  • Hillcrest High School
  • ICar

Job Titles Held:

  • Estimator
  • Estimator
  • Auto Body Technician

Degrees

  • High School Diploma

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