Employee Assistance Program Representative (EAP) Resume Example
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EMPLOYEE ASSISTANCE PROGRAM REPRESENTATIVE (EAP)
Professional Summary
My objective is to use my various skills and certifications to become a Special Assignment team member or member of the International UAW leadership staff with a primary focus on Employee Assistance, training, and education.
Skills
Affiliations
Associations, Committees, and Certifications: Currently a member of the International Union United Automobile Aerospace and Agricultural Implement Workers of America (UAW); member of GimmeFive; member of the Civil Rights, By-Laws and Education Committees (Chairperson) at UAW-Local 1700; member of the American Counseling Association (ACA); certified as a Civil Court and Domestic Relations Mediator; a Diversity Awareness and Sexual Harassment Prevention Trainer; a Certified Rehabilitation Counselor (CRC); member of the Democratic National Committee; an associate member of the Michigan Bar Association, and a member on the Advisory board of River's Bend Counseling Services.
Work History
Employee Assistance Program Representative (EAP)01/2004
to Current
Bickford Senior Living – Rockford , IL
Bickford Senior Living – Rockford , IL
- My responsibilities and accomplishments include: Assisting, motivating, and referring employees when they have issues that affect their ability to work:.
- Providing a framework to assist and encourage employees to maintain their health and well being.
- Providing assistance in obtaining treatment for problems that can seriously affect individuals such as family distress, emotional disorders, psychological problems and substance abuse.
- Contributing to a successful recovery through early intervention.
- Providing help to individuals having personal problems in the form of referrals to appropriate professionals.
- Conducting employee interviews to discuss family, financial, gambling, emotional, possible alcohol, drug dependency or other personal problems and motivate the employee to seek diagnosis and treatment.
- It should be noted that not every interview will result in a referral for diagnosis and treatment.
- Some initial interviews are primarily for consultation and information.
- In such cases, a referral may be appropriate at a subsequent interview).
- Making employee referrals to the Managed Care Unit (MCU) or other appropriate agencies.
- Seeking assistance from the MCU on psychiatric and substance abuse problems.
- Acting as follow-up liaison with the MCU or other outside agencies and with department supervision.
- Maintaining confidential program files and records.
- Evaluating the program and provide regular progress reports.
- Working jointly with my management counterpart to assist troubled employees resume normal functioning and acceptable job performance Participating in the Local World Class Partnership Council (LWCPC) Participating in new hire orientation Taking the lead roles, serving as local program coordinator for both EAP and Child/Elder Care Facilitating Critical Incident Response Training Networking with various referrals sources to satisfy the needs of the workforce Coordinating and facilitating the Local Response Team monthly meetings Delivering Employee Assistance Program training modules to stewards, team leaders, and supervisors (unit leaders)Delivering Critical Incident Stress Training to both UAW and Management leadership at the plant location Delivering Workplace Violence Prevention training to both hourly and salaried representatives at our location of over 3,000 employees Training newly appointed EAP representatives in all aspects of their job responsibilities Assisting other EAP representatives with referrals and vendor searches Assisting other EAP representatives with implementing or completing their training goals at their facilities Serving as a liaison between the union and labor representatives when assisting employees with job jeopardy incidents Marketing and promotion of the EAP through yearly informational fairs Attending educational seminars/workshops that assist with my development Supporting the People Development Pillar through training, education, and morale building Supporting the Environment Pillar through education and morale building.
- 2012 Present Labor Assistance Program Certified EAP (LAP-C) Mentor, UAW Chrysler Certified Employee Assistance Program representative My responsibilities include: Mentoring three Employee Assistance Program representatives through the certification process from Chrysler and Ford with:.
- Support and motivation.
- Skill and knowledge building.
- Understanding theory and concepts.
- Utilizing tools and techniques.
EAP Core Technology Trainer01/2010
to 01/2012
Tri Rinse Inc. – Cedar Falls , IA
Tri Rinse Inc. – Cedar Falls , IA
- Facilitating and delivering introductory EAP training and examples to incoming EAP representatives from Chrysler, Ford, General Motors, Blue Cross Blue Shield, and other union represented organizations from across the country.
Diversity Awareness/Sexual Harassment Prevention Trainer01/2006
to Current
UAW
UAW
Certified Employee Assistance Prorgram Mentor (EAP)12/2012
to Current
Certified Employee Assistance Program Mentor – City , STATE
Certified Employee Assistance Program Mentor – City , STATE
City ,
STATE
- On this pillar, I accomplished the following: People Development Core and Training Team Member Developed and secured recognition and reward items for the pillar Developed, promoted, and delivered Family Day and Informational Fair activities to over 3,000 participants Received coaching in PD Linkage, Radar Chart overview, LUTI, training process, controlled documentation, morale activities, etc.
- 2011 Present Environment Pillar Member, Sterling Heights Assembly Plant, Sterling Heights, MI On this pillar, I accomplished the following: EMAT Certified (Environment Management Audit Training) Received training and coaching in the Seven Steps of Energy Consumption/Reduction, Management Systems (MQAS, EEMS, OSHA, Internal Audit Integration, Corrective Action Validation, Record Retention, Web Portal/Standardization, MQGR, ISO-WCM Integration, and Best Practice Sharing Developed the SHAP Environmental Hero Process that was later made into a Best Practice with a cost benefit of over $6,500 (2.0 B/C) Developed, promoted, and delivered Earth Day events for the past three years Assisted in the creation of the Door Fastener Cleaner Kaizen which generated a yearly savings of $78,720.00 to the plant Developed partnerships with scientific laboratories and schools to increase internal kaizen projects and promote community outreach activities.
Licensed Professional Counselor/Therapist Supervisor05/2014
to Current
Diverse Resolutions, Inc. – City , STATE
Diverse Resolutions, Inc. – City , STATE
- Training in new counselor/therapist supervision including:
- 2 semester hours of graduate credit in training in counseling supervision.
- 30 contact hours of workshop
training in counseling supervision with specialized training
specified in:
- Roles and functions of counseling supervisors
- Models of counseling supervision
- Mental health-related development
- Methods and techniques in counseling supervision
- Supervision relationship issues Cultural issues in supervision Group Supervision Legal and ethical issues in counseling supervision Evaluation of supervisee and the supervision process
Production Operator01/1993
to 01/2004
Chassis Department – City , STATE
Chassis Department – City , STATE
- Assembling and installing parts to engines Inspecting and making necessary repairs to engines Relief personnel on all jobs in the team area/zone Train newly transferred/hired employees on jobs within the area/zone.
Education
Master of Arts: Dispute Resolution2014Wayne State University-
City,
StateDispute Resolution
Master of Arts: Counseling2007Wayne State University-
City,
StateCounseling
Bachelor of Arts: Psychology2000Oakland University-
City,
StatePsychology
Associates Degree: Liberal Arts1999Oakland Community College-
StateLiberal Arts
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Resume Overview
School Attended
- Wayne State University
- Oakland University
- Oakland Community College
Job Titles Held:
- Employee Assistance Program Representative (EAP)
- EAP Core Technology Trainer
- Diversity Awareness/Sexual Harassment Prevention Trainer
- Certified Employee Assistance Prorgram Mentor (EAP)
- Licensed Professional Counselor/Therapist Supervisor
- Production Operator
Degrees
- Master of Arts : Dispute Resolution 2014
Master of Arts : Counseling 2007
Bachelor of Arts : Psychology 2000
Associates Degree : Liberal Arts 1999
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