Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable food/ customer service industry worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic retail professional with over nine years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply my passion for helping others and past experience of properly assisting people to new job opportunities.

Thank you for your time,

:)

Skills
  • Cash drawer balancing
  • POS systems
  • Issue resolution
  • Payment processing
  • Cash register operation
  • Staff mentoring
  • Product recommendations
  • Credit and cash transactions
  • Customer assistance
  • Customer greeting
  • Technologically savvy
  • In-store support
  • Customer service
  • Store maintenance
Experience
Employee, 01/2020 - 01/2020
Mcdonald's Cumming, GA,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Helped efficiently run the store in a consistently fast paced environment and under intense pressure.
  • Worked closely with front-end staff to assist customers.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
Crew Trainer, 05/2018 - 11/2018
Dignity Health Mesa, AZ,
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Greeted incoming customers kindly and provided friendly service.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Properly garnished and arranged orders on plates and trays.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
Cashier, 06/2012 - 08/2016
Harbourtown Surf Shop City, STATE,
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Associate of Arts: English Education, Expected in
-
Cleveland Community College - Shelby, NC
GPA:
High School Diploma: , Expected in 06/2019
-
Burns High School - Lawndale, NC
GPA:

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Resume Overview

School Attended

  • Cleveland Community College
  • Burns High School

Job Titles Held:

  • Employee
  • Crew Trainer
  • Cashier

Degrees

  • Associate of Arts
  • High School Diploma

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