Dependable [Type] professional enthusiastically seeking [Job Title] opportunity in which to apply knowledge of bakery sales operations and display case creativity. Bringing [Number] years of excellent customer service and performance in related roles. Accustomed to going above and beyond to reach team goals and objectives. Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and learn new information quickly to maximize contributions and respond to changing customer preferences. Industrious Bakery Clerk bringing [Number] years of industry experience to contribute immediate value to [Company] team. Accustomed to providing excellent customer service and utilizing POS systems to process sales transactions. Responsible and friendly [Job Title] makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Team-oriented [Type] professional works well in collaborative environments and generates consistent personal sales accomplishments. Bringing [Number] years of experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.
- Cash management
- Customer assistance
- Product recommendations
- Issue resolution
- Conflict resolution
- Active listening
- Team management
- Relationship building
- Friendly, positive attitude
- Customer service
- Basic math
- Organization
- Leadership
- Flexible
- Decision-making
- Problem resolution
- Fluent in Spanish
Citrus Heights, CA, 08/2021 - 09/2021
- Prepared and served meals to meet dietary needs and instructions.
- Bathed and groomed dogs and cats.
- Walked dogs on regular schedule to provide exercise and potty opportunities.
- Fed and watered cats daily.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
- Administered medications to animals with meals or treats.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Sanitized floors and other surfaces to provide sterile environment.
- Adhered to animal dietary health guidelines in providing food and water to boarded animals.
- Washed and disinfected animals' food and water bowls each day.
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Performed custodial duties, including mopping, sweeping and sterilizing equipment.
- Maintained clean and orderly play yards, kennels and cages.
- Picked up dog waste using bags to dispose of properly.
- Walked animals in assigned area to complete daily enrichment.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Walked dogs [Number] times per day for amount of time suitable for size and age.
- Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
- Talked to animals in calm tone and familiarized each with human voices.
- Maintained daily care logs for sheltered animals.
City, STATE, 08/2019 - 06/2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Processed [Number] transactions per day with exceptional accuracy.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
- Increased sales by suggesting specific complementary items to customers.
City, STATE, 08/2018 - 03/2019
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Adhered to top-quality client servicing standards to promote overall satisfaction.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Used [Type] register system to ring up customer purchases, process payments and issue receipts.
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- W. B Saul High School
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- Employee
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- High School Diploma
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