employed resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Experienced Fitness Manager with a proven track record of success in the health and wellness industry. Skilled in developing and implementing fitness programs tailored to individual needs, as well as managing a team of trainers and instructors. Possesses excellent communication and interpersonal skills, with the ability to motivate and inspire clients and trainers to achieve their goals. Passionate about promoting a healthy lifestyle and committed to providing exceptional customer service.
Skills
Leadership & team management
Member engagement
Program design & implementation
Budget management
Goal setting and execution
Sales & sales training
P&L statements
Effective communication
Recruiting & interviewing
Lead generation strategies
One-on-one coaching
Employee assessment, feedback & recognition
Work History
Employed, 12/2016 - Current Brick Bodies – Reisterstown, MD,
Employed variety of training and therapeutic modalities based on assessment and discussion with clients, including both eastern and western medicine.
Attained accreditation from Positive Intelligence in brain and behavioral retraining programs, focusing on leveraging patients' current mental constructs to retrain common behavioral habits and responses as part of holistic approach to wellness.
Completed Massage School and obtained Massage Therapy License, and advanced certifications in several specialized massage modalities to address variety of client needs.
Established private massage and training business with clients ranging from fitness professionals to patients seeking rehabilitation support for sports and age related injuries.
Established niche clientele pipeline by partnering with local chiropractor to establish two way referral system, resulting in 300% increase in clients over 6 month period.
Facilitated client rehabilitation of spinal injury, including ruptured lumbar disc and herniated disc injuries, resulting in client regaining ability to walk within 8 month rehabilitation period.
Personal Training Director, 07/2012 - 04/2013 Lineage Logistics – Fogelsville, PA,
Opened Kirkland Signature Club successfully.
Staffed club with 20-30 personal trainers and 15-20 salespeople.
Managed up to 100 employees simultaneously.
Responsible for managing all aspects of personal training, including club sales goals each month of over $300,000.
Worked closely with senior management on strategy and staffing in all clubs in market.
Partnered with local businesses to provide personal training advice to individuals who would not have otherwise joined club, and offered special incentives to join with personal training membership.
Conducted market research in Seattle, Washington market to establish menu of services and define pricing based on current market demand.
Hired and trained staff of 20 beauty professionals, Estheticians, and Massage Therapists to provide wide variety of services to clients.
Developed relationships with local Cosmetology Schools to create steady pipeline of recently certified Stylists and Estheticians.
Ran all operations, daily coaching and management of staff, established performance goals and expectations, defined workflow processes and procedures to control risk and minimize loss.
Built business infrastructure, physical space, marketing plan and drove establishment of new spa in established area of Seattle market, focusing on acquisition of clients from existing competitors in market.
Experienced four consecutive quarters of growth in net income within first two years of establishing business.
Sold business and book of clients in 2011, and provided transition training to new owner.
Personal Training Director, 08/2007 - 05/2009 LA Fitness – City, STATE,
Relocated to Washington to open new fitness facility in brand new market.
Conducted all interviews and onboarding duties personally.
Staffed club with assistant manager, 15 personal trainers and 10 salespeople. Managed up to 50 employees simultaneously.
Established managerial approach of shifting mental approaches to training by creating culture where employees were expected to treat their work as stepping stone to working in exclusive club, with goal of helping fitness professionals create lifelong careers that sustain families.
Promoted 40% of current staff into managerial positions by coaching and providing stretch opportunities to learn key leadership skills.
Managed, met, and exceeded personal and club sales goals while training for District Manager position and hiring new sales and training staff for alternate club locations.
Education
Certificate: Massage Therapy, Expected in 06/2021 - Oregon School of Massage - Portland, OR, GPA: Status -
High School Diploma: , Expected in 06/1997 - Aloha High School - Aloha, OR, GPA: Status -
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