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Emergency Dispatch Operator Resume Example

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EMERGENCY DISPATCH OPERATOR
Skills
  • Microsoft Office (Word, PowerPoint, Outlook and Excel)
  • Use of the Internet
Experience
02/2006 to 07/2014
Emergency Dispatch OperatorServicemaster Clean - Sacramento , CA
  • Actively monitored MasterMind computer systems for alarm signals received throughout the country and responded to alarms.
  • Used excellent communication skills to place necessary outgoing calls to homes and businesses to verify an alarm, dispatch the proper authorities and notify responsible parties of the alarm received.
  • Selected by ADT/Tyco management to work on multiple special projects as well as be a customer service Mentor for new employees, answered questions one on one, conducted group learning sessions, organized and compiled post-training workbooks for individual and group needs.
  • Met and exceeded monthly requirements as an EDO (Emergency Dispatch Operator).
08/2003 to 05/2004
Assistant SupervisorColorado Adaptive Sports Foundation - Telluride , CO
  • Lead a team of 10 to12 persons.
  • Trained new team members on the day to day procedures of the office and position.
  • Organized and distributed perspective student names for daily call logs that were given to each team member.
  • Collected, organized and documented team members successful calls into the database system.
  • Reported to my supervisor of the teams progress on a daily basis at the end of each day.
  • Conducted meetings and weekly to monthly evaluations with team members.
  • Executed disciplinary actions if needed.
08/2002 to 01/2003
Data Entry ClerkPanjiva - Virtual , NV
  • Alicia Marie Patterson.
01/2002
AssociateBickford Senior Living - Crown Point , IN
  • Used professional video equipment to record and edit tapings of local college football games.
  • Created and recorded commercials with peers to be aired during the games.
  • Learned basic functions of a teleprompter Special Recognition.
  • Honorable Mention Award from Missouri News Writers Guild.
  • First place in the Churches of God In Christ International Bible Bowl competition.
06/2000 to 08/2000
KGGN Radio Station - City , STATE
  • Received incoming calls and made outgoing calls to perspective students.
  • Inserted perspective student information into the database system.
  • Welcomed and directed students during Orientation and other special campus events Selected, queued & aired music.
  • Organized, aired & logged the station's commercials Special Media Projects.
Education and Training
May 2007
Associates of Arts Degree: Mass CommunicationsPenn Valley Community College - City, StateMass Communications
May 2002
High School Diploma: Vocal MusicPaseo Academy of Fine and Performing Arts - City, StateVocal Music
Skills
basic, excellent communication, customer service, database, edit, focus, meetings, Mentor, Excel, Microsoft Office, office, Outlook, PowerPoint, Word, news writing, progress, reporting, stories, supervisor, television, video, articles
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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54Fair
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Penn Valley Community College
  • Paseo Academy of Fine and Performing Arts

Job Titles Held:

  • Emergency Dispatch Operator
  • Assistant Supervisor
  • Data Entry Clerk
  • Associate

Degrees

  • Associates of Arts Degree : Mass Communications
    High School Diploma : Vocal Music

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