Team player with the capacity to work independently
Excellent customer service
HIM Imaging Specialist02/2012 to 01/2017CONE HEALTHGreensboro, NC
Physician Practice Utilized Epic & On Base software to process documents Follow up with appropriate facility regarding records not received when compared to computerized discharge list Answer all incoming telephone calls promptly and respond according to company's procedure Maintain the neatness of the discharged record shelves
Attend section meetings, mandatory in-service education programs and participate in appropriate staff development programs Process incoming mail invoices daily Hospital Practice Process daily discharges from all Cone Health Systems facilities according to procedure
Maintain accuracy of computerized discharge list to ensure that all records are received at the scanning center Prep all discharged records according to procedure prior to scanning
Scan all batches for processing ensuring that any items sent to manual indexing are processed before it is sent for quality assurance (QA) Report any new forms for determination of document type Maintain accuracy of computerized discharge list
Mail Processor, Electronic Records Clerk02/2011 to 02/2012MELTON LAWN CAREGreensboro, NC
Prep, purge, sort, and count mail items, putting in appropriate areas
Prepare confidential documents for entry into the electronic records system
Scan and indexed image to ensure retrieval and quality
Owner / Operator02/2005 to CurrentLawn Care ServicesGreensboro, NC
Developed, organized and managed home-based grounds-keeping service
Recommended products to customers, based on customers' needs and interests
Compiled and maintained records of customer transactions
Owner / Operator01/2005 to CurrentNKM PAINTING SERVICES Painting ServicesGreensboro, NC
Operated and managed home-based painting service.
Maintained a first class top quality appearance.
Applied paint to work surfaces according to customer specifications.
Education and Training
HIM Imaging Specialist Welfare Reform Liaison Project, Greensboro, NC,: Business Administration2009Strayer UniversityRoswell, GABusiness Administration
Career Readiness Certificate2011Silver, Guilford Technical Community CollegeGreensboro, NC
Guilford County Department of Social Services
Excellent customer service, Data Entry, Digital Imaging, Forklift Operator, forms, image, Imaging, indexing, Team Building, Leadership, meetings, Access, Excel, mail, Power Point, MS Word, painting, paint, quality, quality assurance, QA, Scanning, staff development, Supervision, Team player, telephone, type