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EDUCATIONAL BACKGROUND Resume Example

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EDUCATIONAL BACKGROUND
Professional Summary

Seeking a position to utilize data entry and customer service skills Qualification Proficient with

Microsoft Office System (including Microsoft Word, Excel, PowerPoint, and Outlook) Expertise in resolving escalated customer/ client service issues Demonstrates ability to gain customer/ client

trust and provide exceptional follow-up, leading to increased repeat and referral business Ability to follow instructions well and make decisions with no supervision

Work Experience
EDUCATIONAL BACKGROUNDCheatham Co. High School － Ashland City, TN
08/2012 to Current
Line CashierAcademy Sports and Outdoors － Franklin, TN
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Prevent store losses using awareness, attention to detail and integrity.
  • Work as a team member performing cashier duties, product assistance and cleaning.
03/2008 to Current
Transportation Specialist Billing SpecialistMid-Cumberland HRA － Nashville, TN
  • Process billing invoices for TennCare transportation trips to receive payment.
  • Promptly respond to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Work in dispatch call center answering calls and scheduling vans to transport TennCare clients.
  • Compile Excel spreadsheets of money billed and payments received.
08/2002 to 03/2008
Transportation Specialist Administration SpecialMid-West CSA － Nashville, TN
  • Schedules transportation services for TennCare clients.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Provided back up to the Billing clerks as needed.
  • Verified that information in the computer system was up-to-date and accurate.
Education and Training
1992
High School DiplomaCheatham Co. High School － Ashland City, TN
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Resume Overview

Companies Worked For:

  • Cheatham Co. High School
  • Academy Sports and Outdoors
  • Mid-Cumberland HRA
  • Mid-West CSA

School Attended

  • Cheatham Co. High School

Job Titles Held:

  • EDUCATIONAL BACKGROUND
  • Line Cashier
  • Transportation Specialist Billing Specialist
  • Transportation Specialist Administration Special

Degrees

  • High School Diploma

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