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Education Coordinator and Administrative Assistant Resume Example

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EDUCATION COORDINATOR AND ADMINISTRATIVE ASSISTANT
Professional Summary
Professional Training Specialist who creates impactful learning and development programs that transform team work, creative problem solving, company culture, leadership, employee performance, efficacy, and customer service. Possessing 6 years' experience working with corporate Engineer and Management groups, 2 years' experience developing and implementing new hire and staff development training, and 2 years' experience developing University level curriculums.
Core Qualifications
  • Team Leadership and Creative Problem Solving
  • Event and Group Facilitation in tech industry
  • Writing, Communication, and Public Speaking
  • Microsoft Office Suite and Google products
  • Office Management and Administration
  • Event planning and Executive Support
  • Photoshop and Illustrator
  • Scheduling and Travel Coordination
Experience
January 2015 to January 2016Everett, WA
  • Managing medical care for ill Father.
Education Coordinator and Administrative Assistant
January 2010Communication Academy － Cupertino, CA
  • Communication Academy develops youth academic, debate, and public speaking skills.
  • Built and maintained stellar relationships with customers, instructors and vendors - creating a company culture of support, professionalism, and organization.
  • Consistently achieved 90% sales and customer retention rates through sales presentations, marketing channels, and customer service both in person and over the phone.
  • Maintained a well-functioning office during times of high employee turnover - supported the Director in recruiting qualified employees, simultaneously tackling the projects for the open positions as well as my own projects.
  • Lead Challenge Course and High Ropes Course Facilitator, Girl Scouts of N.
  • California 2009 -2012 Bay Area, CA Girl Scouts is a personal growth and outdoor education organization for young women.
  • Designed and facilitated Challenge Course programs for residential summer camp groups of girls, ages 7-17.
  • Successfully managed the set-up, operations, and safety protocols of innovative high ropes courses, and lead numerous events for girls, ages 7-17, focusing on adventure based personal growth.
Leadership and Team Building Facilitator
January 2009 to January 2015APEX Adventures, Inc － Aptos, CA
  • APEX Adventures works with Silicon Valley corporate and Fortune 500 groups to develop corporate culture and efficacy through Team and Leadership Development training programs.
  • Corporate Leadership and Teamwork Facilitation: Leading large and small group activities designed to build professional relationships and comradery, as well as to develop group problem solving and communication skills.
  • Trainings include rapport building, competitive team building initiatives, innovative high ropes course challenges, group discussions, framing training objectives, and debriefing.
  • I create fun and challenging training experiences leading to annual renewals of client contracts.
  • Director of Development and Education, Mandala Tea House at Breathe Los Gatos 2012 - 2014 Los Gatos, CA Breathe Los Gatos improves peoples' health and wellbeing via Yoga and organic foods.
  • Increased product quality profitability by 45% through Production Cost Analysis and Quality Control Led development of company culture by exemplifying superior customer service and commitment to excellence in all aspects of business operations.
  • Facilitated New Hire Training and Staff Development programs including Specialty Coffee Training.
  • Inspired customers to purchase our products as an investment in their health.
  • Developed loyal customer base through market research and Social Media Marketing.
Course Instructor
January 2007 to January 2009University of Massachusetts Amherst － Amherst, MA
  • UMass Amherst is the central UMass campus, committed to the education and empowered individuals.
  • Inspired students to invest in their mental-emotional wellbeing as a means to be more effective students and agents of outreach and organizational development.
  • Taught students concrete, user friendly methods of mindfulness, stress reduction, and stress management, utilizing assignments as opportunities for students to experience how easily these methods can be integrated into daily life.
  • Created deeply impactful training courses by artfully integrating experiential education methods and insightful group dialogue with reading and writing assignments.
Education
Master's of Science : Organizational Leadership, 2018Colorado State University － Seattle, WAOrganizational Leadership
CSU-Global is the premier provider of innovative, higher learning opportunities for nontraditional students in Colorado and beyond.
Bachelor of Arts : Contemplative Living as Social Change, 2011University of Massachusetts － Amherst, MAContemplative Living as Social Change
Bachelor's DegreeAreas of study: Organizational Development; Grassroots Community Development; Social Change Movements examined through Anthropology, Sociology, History, and Literature; Sustainable Food Systems and Lifestyles; Creative Writing; Taoism, Meditative Martial Arts Training and Teaching; Expressive Dance Choreography.
Interests
Extra-curricular Experience in Leadership, Event-Planning, Recruitment, and Fundraising: *UMass Alliance for Community Transformation Student Coordinating Committee for Grassroots Community Development Alternative Spring Break class in the Anthropology Department *2005-2007 Qigong/Yoga/Dance Club President (UMass Registered Student Organization)
Skills
academic, Photoshop, premier, Arts, business operations, communication skills, competitive, CA, contracts, Cost Analysis, Creative Problem Solving, Creative Writing, CSU, client, customer service, Event planning, framing, Group Facilitation, Illustrator, team building, Leadership, Team Leadership, Leadership Development, Director, Managing, market research, marketing, Microsoft Office Suite, office, works, Office Management and Administration, Organizational Development, presentations, problem solving, protocols, Public Speaking, quality, Quality Control, rapport, reading, recruiting, safety, sales, Staff Development, stress management, Teaching, Teamwork, phone, training programs, Scheduling and Travel
Additional Information
  • Extra-curricular Experience in Leadership, Event-Planning, Recruitment, and Fundraising: *UMass Alliance for Community Transformation Student Coordinating Committee for Grassroots Community Development Alternative Spring Break class in the Anthropology Department *2005-2007 Qigong/Yoga/Dance Club President (UMass Registered Student Organization)
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Resume Overview

Companies Worked For:

  • Communication Academy
  • APEX Adventures, Inc
  • University of Massachusetts Amherst

School Attended

  • Colorado State University
  • University of Massachusetts

Job Titles Held:

  • Education Coordinator and Administrative Assistant
  • Leadership and Team Building Facilitator
  • Course Instructor

Degrees

  • Master's of Science : Organizational Leadership , 2018
    CSU-Global is the premier provider of innovative, higher learning opportunities for nontraditional students in Colorado and beyond.
    Bachelor of Arts : Contemplative Living as Social Change , 2011
    Bachelor's Degree

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