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resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Education and Training
ATA College Louisville, KY Expected in 01/2015 Medical Assistant/Phlebotomist : Medical Assisting - GPA :
MedQuest College Louisville, KY, Expected in 12/2017 Associate of Applied Science : Expanded Duties Dental Assistant - GPA :
Jessica
Claire
Summary

Eager Expanded Functions Dental Assistant with 3.5 years of comprehensive experience assisting with lab functions, patient care, and patient recordkeeping. Focused on providing each patient with a comfortable, safe and courteous dental experience. Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.

Skills
  • Chair-side duties
  • First aid trained
  • X-ray proficiency
  • Crowns specialist
  • Treatment room setup
  • Medical records management
  • Dentrix proficiency
  • Physical examination knowledge
  • Dental staff support
  • Patient schedule management
  • Disinfecting rooms and equipment
  • Restorative procedures
  • Restorative dentistry
  • Taking X-rays
  • Patient counseling
  • Exam room setups
  • Sterilization techniques
  • Critical thinking
  • Working collaboratively
Experience
Peak Vista Community Health - EDDA
Divide, CO, 08/2020 - 03/2021
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Supported dentist chairside with procedures including root canals and extractions.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Performed coronal polishing.
  • Made impressions and took impressions for mouthguards.
  • Placed and removed matrices and temporary separating devices.
Us Oncology, Inc. - Dental EDDA
The Woodlands, TX, 02/2018 - 01/2020
  • Performed coronal polishing.
  • Made impressions and took impressions for mouthguards.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
  • Arranged documents for insurance claims.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
ULP Orthopedic Surgery - Front Office Supervisor
City, STATE, 10/2015 - 07/2017
  • Kept close eye on front desk to promptly address and resolve issues.
  • Created schedule of front office workers.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
  • Closed and submitted all patient insurance claims by end of each day.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Helped residents achieve program goals and increase independence.
Certifications
  • Registered Dental Assistant (RDA)
  • Certified Medical Assistant (CMA)
  • Certified Medical Administrative Assistant (CMAA)

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Resume Overview

School Attended
  • ATA College
  • MedQuest College
Job Titles Held:
  • EDDA
  • Dental EDDA
  • Front Office Supervisor
Degrees
  • Medical Assistant/Phlebotomist
  • Associate of Applied Science

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