LiveCareer-Resume

ecommerce resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced professional focused on meeting or exceeding objectives seeking Brand Ambassador position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Sales professional experienced in building relationships and retaining top accounts. Offers skills in customer service, knowledge of market trends and background in upselling. Looking to put knowledge and abilities to good use in sales position focused on market penetration.

Skills
  • Marketing Strategy Development
  • Brand Development and Marketing
  • PR Events
  • Creating and Maintaining Great Client / business / professional relationships
  • Retail Knowledge /sales skills / upselling
  • Client Meetings
  • Computer Operations
  • Promotion and Advertising
  • Product Knowledge / Product Education
  • Purchase Incentives / Persuasive Selling
  • Display Set Up and Arrangement / Store displays
  • Trainings / Slide Shows
Work History
Ecommerce, 04/2022 - 07/2022
Kroger New Albany, IN,
  • Maintained a happy energetic attitude to promote our brand and customer satisfaction.
  • Updated on educated about products and benefits of all cannabinoids / terpenes
  • Trained in many sales software programs.
  • Trained in digital and phone sales.
  • People person / good customer reviews / kind
  • Improved and boosted brand image by implementing focused marketing campaigns, and engaging in professional and customer relationships.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Collaborated with brand development teams to identify opportunities for consumers.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Boosted sales through customer education, competitor knowledge and strategic upselling techniques.
  • Gave knowledgeable and smooth sales presentations to drive home positive reasons for purchasing cannabis products.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
  • Called clients to leave voicemail reminders or inform of changes.
  • Excel, Outlook, Word, Office and all similar programs.
  • Answered phone for complaints and offered solutions.
Budtender, 03/2021 - 04/2022
Urbanleaf La Mesa, CA,
  • Used my vast knowledge of cannabis to boost sales.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Customer service / good customer reviews / kind.
  • Very knowledgeable and educated about products and benefits of all cannabinoids and terpenes.
  • Operate cash registers with 100% accuracy
  • Training
  • Up selling strategies if needed
  • Top budtender in sales, average money made and amount of people I called up
  • Teamwork
  • Organization
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Memorized all the deals, promotions, discounts and product codes.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Recommended merchandise to customers based on needs and preferences.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Add on sales techniques.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Handled large volume of cash with high accuracy and security each day.
Retail Sales Associate, 09/2017 - 04/2020
Sun Country Tours Bend, OR,
  • Handled over 200 customers per day!
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
Education
High School Diploma: , Expected in 07/2010
-
San Diego Charter School - San Diego, CA,
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • San Diego Charter School

Job Titles Held:

  • Ecommerce
  • Budtender
  • Retail Sales Associate

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: