LiveCareer-Resume

e commerce resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Fashion Coordinator with 3 years of luxury experience gained in the retail & corporate environment. Possesses keen eye for designer and luxury fashion and brand awareness. Strong cross-functional project organization, time-management and planning skills to manage multiple priorities and meet deadlines in fast-paced environment.

Skills
  • Operational Efficiency
  • Customer Order Management
  • Collaboration
  • Flexible & Adaptable
  • Networking
  • Digital Media
  • Promotional Campaigns
  • Personable
Work History
E-Commerce , 04/2021 - Current
Inktel Holdings TX, State,
  • Oversees client behavior, content management and weight of purchase to develop client retention strategies.
  • Train and mentor new hires, resulting in stronger staff development and increased productivity.
  • Identifies appropriate marketing channels and target customers for campaigns. Creating and monitoring landing pages for products.
  • Promotes superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Temporary Store Coordinator, 01/2021 - 04/2021
Advantage Solutions Long Island City, NY,
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Handled day-to-day shipping and receiving overseeing more than 10-15 packages per day.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Worked alongside sales associates to enhance product presentations and boutique experience.
Customer Service & Logistics Specialist, 09/2019 - 12/2020
Shiseido Springfield, MO,
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions. Oversaw security of safe room during closing.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Addressed customer complaints and requests by resolution or escalation.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Store Coordinator - Front Desk , 08/2018 - 09/2019
Whole Foods Market City, STATE,
  • Trained new & existing employees to maximize team agility and performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Seasonal Sales Associate, 10/2018 - 12/2018
UNIQLO City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products during peak season.
Education
High School Diploma: , Expected in 06/2018
-
Haines City High School - Orlando, FL,
GPA:
Status -
Skills
  • Operational Efficiency
  • Customer Order Management
  • Collaboration
  • Flexible & Adaptable
  • Networking
  • Digital Media
  • Promotional Campaigns
  • Personable
Work History
E-Commerce , 04/2021 - Current
Gucci Jersey City, NJ
  • Oversees client behavior, content management and weight of purchase to develop client retention strategies.
  • Train and mentor new hires, resulting in stronger staff development and increased productivity.
  • Identifies appropriate marketing channels and target customers for campaigns. Creating and monitoring landing pages for products.
  • Promotes superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Temporary Store Coordinator, 01/2021 - 04/2021
Jessica Dior Couture Soho, New York
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Handled day-to-day shipping and receiving overseeing more than 10-15 packages per day.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Worked alongside sales associates to enhance product presentations and boutique experience.
Customer Service & Logistics Specialist, 09/2019 - 12/2020
Nordstrom Flagship & The Men's Store Colombus Circle, New York
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions. Oversaw security of safe room during closing.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Addressed customer complaints and requests by resolution or escalation.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Store Coordinator - Front Desk , 08/2018 - 09/2019
Whole Foods Market Tribeca & Upper West Side, New York
  • Trained new & existing employees to maximize team agility and performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Seasonal Sales Associate, 10/2018 - 12/2018
UNIQLO Soho, New York
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products during peak season.

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Resume Overview

School Attended

  • Haines City High School

Job Titles Held:

  • E-Commerce
  • Temporary Store Coordinator
  • Customer Service & Logistics Specialist
  • Store Coordinator - Front Desk
  • Seasonal Sales Associate

Degrees

  • High School Diploma

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