Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Management responsibilities in overseeing drug, alcohol, and paternity testing for various clients. Excellent skills in organization, communication, detailed analysis, planning, mediation, problem solving, and people oriented utilizing social etiquette. Technically savvy in Microsoft Word, Excel, and PowerPoint.

Skill Highlights
  • Problem Solving
  • Critical Thinking
  • Diplomacy
  • Inventory Control
  • Attention to Detail
  • Mediation
  • Planning
  • Sales
  • Analytical
  • Time Management
  • Interviewing
  • Research
  • Microsoft Office
  • Invoicing
Professional Experience
11/2008 to Current
Drug & Alcohol Technician Bickford Senior Living Tucson, AZ,
  • Manages 56 Williamson County companies drug and alcohol testing programs
  • Performs drug, alcohol and paternity tests with a client base of 500 plus collections companies within the local Nashville area
  • Maintains a less than 0.5 % error rate on all 15,524 combined documentation, invoicing and drug tests administered - ensuring proper documentation in avoiding conflict or potential errors
  • Researches and reconciles invoice discrepancies - keying in testing data for invoicing purposes utilizing SalesForce Software
  • Assists in interviewing company and client personnel
  • Interfaces with client management, lawyers, case workers, etc.
  • Attentive to detailed analysis in following procedures per Federal DOT regulations
  • Schedules clients, delegates responsibilities to other individuals, purchases material and supplies
  • Maintains files, initiates letters / emails requesting information, faxes, copies documents, etc.
  • Extremely professional on confidentiality matters involving all personnel
08/2007 to 01/2008
Nursing Assistant Banner Health City, STATE,
  • Float to all units, as needed, performing nursing assistant patient care duties including; vital signs, bathing, toileting, grooming, dressing, mouth and skin care
  • Assist with feeding patients, mobility, oral suctioning, assisting nurses in prep for procedures and maintaining accurate documentation for I/O, BP's, patient evaluations

05/2003 to 08/2007
Parent Baptist Memorial Hospital City, STATE,
  • Provided daily support for my infant involving feeding, clothing, medical appointments, and all emotional, physical, and psychological necessities commensurate in raising a child in today's fast paced world
06/2000 to 03/2003
Air Crew Life Support Stay-At-Home Child Care City, STATE,
  • Managed HGU-55/P Helmet Shop resulting in the build-up of customized helmets for 25 plus new pilots weekly
  • Prepared and maintained computer-generated inspection records of all life support equipment issued and on hand
  • Ensured 36,585 sorties launched with zero life support cancellations
  • Inspected, maintained and repaired over 2,805 pieces of life support equipment annually-- identified / eliminated all discrepancies with zero losses to AirForce assets
  • Systematically fitted all said equipment resulting in optimum use and comfort to approximately 1,500 instructor and student aircrew personnel annually
  • Exceeded $90,000 bench mark goal by nearly 20% during Combined Federal Campaign
  • Reduced foreign object damage (FOD) on over 1 billion dollars worth of T-37, T-38 and T-1 aircraft
Education and Training
Expected in 2008
Certified in Drug, Alcohol, and Paternity Testing:
WorkForce Essentials - Franklin , TN
Expected in 2001
Air Crew Life Support Technician:
United States Air Force Technical School - Wich, TX
Expected in 2000
High School Diploma:
Germantown High School - Germantown, TN

Certified in Drug, Alcohol and Paternity (Omega) Testing

Licensed Air Crew Life Support Technician

Community Service
  • Chamber Meetings
  • R.A.N. Networking
  • Meals on Wheels
  • Combined Federal Campaign point of contact volunteer
  • Nursing Home Visitations
  • Feeding Homeless through church outreach in Memphis and Nashville, TN
  • Donate clothing to churches, Red Cross, Graceworks, Goodwill, Veterans
  • "Wings Over Columbus" Airshow volunteer
  • Columbus AirForce Base annual Pumpkin Patrol volunteer
  • Den mother in leading Cub Scouts
  • Children's Sunday School volunteer
  • Clean-up volunteer after Tennessee's May 2010 flood
  • Tornado clean-up in Town Creek, AL after April 2011 tornados

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School Attended

  • WorkForce Essentials
  • United States Air Force Technical School
  • Germantown High School

Job Titles Held:

  • Drug & Alcohol Technician
  • Nursing Assistant
  • Parent
  • Air Crew Life Support


  • Certified in Drug, Alcohol, and Paternity Testing
  • Air Crew Life Support Technician
  • High School Diploma

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