Management responsibilities in overseeing drug, alcohol, and paternity testing for various clients. Excellent skills in organization, communication, detailed analysis, planning, mediation, problem solving, and people oriented utilizing social etiquette. Technically savvy in Microsoft Word, Excel, and PowerPoint.
Skill Highlights
Problem Solving
Critical Thinking
Diplomacy
Inventory Control
Attention to Detail
Mediation
Planning
Sales
Analytical
Time Management
Interviewing
Research
Microsoft Office
Invoicing
Professional Experience
11/2008 to Current
Drug & Alcohol TechnicianBickford Senior Living – Tucson, AZ,
Manages 56 Williamson County companies drug and alcohol testing programs
Performs drug, alcohol and paternity tests with a client base of 500 plus collections companies within the local Nashville area
Maintains a less than 0.5 % error rate on all 15,524 combined documentation, invoicing and drug tests administered - ensuring proper documentation in avoiding conflict or potential errors
Researches and reconciles invoice discrepancies - keying in testing data for invoicing purposes utilizing SalesForce Software
Assists in interviewing company and client personnel
Interfaces with client management, lawyers, case workers, etc.
Attentive to detailed analysis in following procedures per Federal DOT regulations
Schedules clients, delegates responsibilities to other individuals, purchases material and supplies
Extremely professional on confidentiality matters involving all personnel
08/2007 to 01/2008
Nursing AssistantBanner Health – City, STATE,
Float to all units, as needed, performing nursing assistant patient care duties including; vital signs, bathing, toileting, grooming, dressing, mouth and skin care
Assist with feeding patients, mobility, oral suctioning, assisting nurses in prep for procedures and maintaining accurate documentation for I/O, BP's, patient evaluations
05/2003 to 08/2007
ParentBaptist Memorial Hospital – City, STATE,
Provided daily support for my infant involving feeding, clothing, medical appointments, and all emotional, physical, and psychological necessities commensurate in raising a child in today's fast paced world
06/2000 to 03/2003
Air Crew Life SupportStay-At-Home Child Care – City, STATE,
Managed HGU-55/P Helmet Shop resulting in the build-up of customized helmets for 25 plus new pilots weekly
Prepared and maintained computer-generated inspection records of all life support equipment issued and on hand
Ensured 36,585 sorties launched with zero life support cancellations
Inspected, maintained and repaired over 2,805 pieces of life support equipment annually-- identified / eliminated all discrepancies with zero losses to AirForce assets
Systematically fitted all said equipment resulting in optimum use and comfort to approximately 1,500 instructor and student aircrew personnel annually
Exceeded $90,000 bench mark goal by nearly 20% during Combined Federal Campaign
Reduced foreign object damage (FOD) on over 1 billion dollars worth of T-37, T-38 and T-1 aircraft
Education and Training
Expected in 2008
Certified in Drug, Alcohol, and Paternity Testing: WorkForce Essentials - Franklin , TN GPA:
Expected in 2001
Air Crew Life Support Technician: United States Air Force Technical School - Wich, TX GPA:
Expected in 2000
High School Diploma: Germantown High School - Germantown, TN GPA:
Licenses
Certified in Drug, Alcohol and Paternity (Omega) Testing
Licensed Air Crew Life Support Technician
Community Service
Chamber Meetings
R.A.N. Networking
Meals on Wheels
Combined Federal Campaign point of contact volunteer
Nursing Home Visitations
Feeding Homeless through church outreach in Memphis and Nashville, TN
Donate clothing to churches, Red Cross, Graceworks, Goodwill, Veterans
"Wings Over Columbus" Airshow volunteer
Columbus AirForce Base annual Pumpkin Patrol volunteer
Den mother in leading Cub Scouts
Children's Sunday School volunteer
Clean-up volunteer after Tennessee's May 2010 flood
Tornado clean-up in Town Creek, AL after April 2011 tornados
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