I am a customer service professional with experience in the pet care industry as a Supervisor for a large scale dog daycare. This role requires clear thinking under pressure, exceptional listening , the ability to prioritize and excellent customer service. I will bring these skills to the role as a patient service representative.
Training development aptitude
Cash flow management
Knowledge of spreadsheet programs.
Reliable and punctual
Able to lift 30 lbs
Accustomed to standing for long periods.
07/2015 to 08/2017
Dog Wrangler and Pack LeaderDowntown Dog Lounge – Seattle, WA
Fed and exercised 50 animals each day.
Bathing duties and assisting dog groomers.
Promoted daycare grooming services to customers.
Kept clear and accurate records on animal behavior, food intake and medications per owner requests.
Maintained a clean and sanitary work environment at in accordance to industry standards.
Delegated tasks to others on the Wrangler team.
Managed specific animal diets specific to customer request.
Supervision of multiple dogs in designated play area.
Promotes company policies and mission statement in customer service.