Experienced Courtesy Clerk bringing three years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind.
POS system operations
Basic animal care
On and off-leash walks
Food Preparation and Safety
Secure Storage of Medications
Receiving Incoming Supplies
06/2018 to 05/2021Courtesy ClerkCompany Name | City, State
Helped customers take merchandise out of store and loaded items into vehicles.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and cleaning bathrooms.
Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
Assisted customers with large purchases by carrying items to vehicles.
Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Returned unwanted items to correct store locations and restocked shelves.
Conducted one-on-one training with 3 new employees to teach various store procedures.
Helped large volume of customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
01/2020 to 03/2021BaristaCompany Name | City, State
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Cleaned counters, machines, utensils and seating areas daily.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Recommended products based on solid understanding of individual customer needs and preferences.
Cultivated ability to recall customers' names and address each by name.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prioritized drink requests while managing interruptions.
Constantly expanded personal knowledge of coffee styles and varieties.
Educated coworkers and customers about new products.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
05/2019 to 05/2021Grocery CheckerCompany Name | City, State
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Pleasantly greeted customers and provided prompt and courteous service at all times.
Retrieved items for customers and verified prices.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Controlled line and crowd with quick, efficient service.
08/2019 to 01/2020Pharmacy ClerkCompany Name | City, State
Counted and labeled prescriptions with correct item and quantity.
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Processed incoming drug orders.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Established and maintained patient profiles, updating organizational database with current information.
Prepared bills for insurance companies.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Supported pharmacists with day-to-day activities and pharmacy office management functions.
05/2013 to 05/2014Dog WalkerCompany Name | City, State
Led dogs away from hazards, obstacles and other animals to protect safety.
Developed strong personal relationships and trust with dogs through vocal affirmations, petting and treats.
Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Alerted owners immediately of health or behavior problems for speedy resolution and care.
Tailored walks for older dogs and dogs with variety of health concerns.
05/2019High School DiplomaSan Juan Hills High School, City, State
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San Juan Hills High School
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05/2019 High School Diploma
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