Advanced knowledge of office procedures, maintaining company files and equipment. Experienced in the use of Microsoft Office Suite, Entrust, NASA Aircraft Management Information System (NAMIS), MAXIMO, DSPL, Business Warehouse, N-Prop, and Virtual Private Network (VPN) programs and functions. Knowledge in purchasing (ie. purchase orders and supply requisitions) with strong accounting comprehension and analytical skills with capabilities of producing monthly, quarterly and annual reports. Entrepreneurial work ethic with leadership qualities and deadline orientated mentality. Excellent customer service skills and proven oral and written communication experience with problem solving and multi-tasking abilities. Adaptable team player recognized for willingness to learn and teach newly acquired skills. Successfully developed and implemented Training and Procedures Manual for a major corporation and training of the workforce. Successful coordination of major company events with an eye for detail. Participated on a Source Board Committee for the KSC/ISC Contract with positive results. Hold valid NASA Security Clearance.
Employee training and development
Plan all meetings and travel for Department
Facilitate onboarding of new employees by scheduling training, answering questions and processing paperwork
Investigate and analyze NASA customer requirements of department
Managed daily schedules for NASA Chief of Flight Operations and Pilots
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Required to verify/obtain all required information (i.e.
signatures, vehicle plate numbers, etc) Responsible for the processing/issuance/deletion of all parking permits for KSC Maintained the KSC database with all accrued information from the parking permit requests Developed Notification Letters 1, 2 & 3 for expired and soon to expire parking permits Maintained electronic/hard copy files for my department Responsible for monthly reports, follow up and submission to my Supervisor/Dept Manager Trained as back up for the Environmental Dig Permit Department.
Secretary II Administrative Assistant March 2011 to CurrentAecom, Inc. /URS Federal Technical Services, Inc
Responsible for auditing and maintaining current training requirements for the URS-ISC Aircraft Operations Department per their Training Needs Assessment document.
That includes the notifications to personnel of physicals, class training and On-line training and recording of the various training courses, physicals and rosters to personnel training records.
Responsible for annual revisions to the "TNA" Training Needs Assessment document for each of the departments' personnel assigned positions.
Manage the issuance of renewed Certifications of training for all URS-ISC Aircraft Operations personnel pertaining to their job position.
Provide the Air Force with PAFB TA training records during annual LCAT/UEI Inspections.
Maintain records control and personnel files within my department as the Departments' Record Custodian.
Annual and semi-annual preparation and verification of records for the annual "Intercenter Aircraft Operations" Review.
Responsible for the KSC Responses in the sections titled Aircraft Maintenance, Maintenance Facilities, and Maintenance Training Section with the supervisor and submission to KSC POC.
Manage NAMIS information for the NASA Chief Pilot/URS-ISC Chief Pilot with renewed training and medical credentials.
Facilitate the weekly Flight schedule and submit to the NASA Chief Pilot, URS/ISC Flight Operations Supervisor/Chief Pilot and Branch Manager for review and/or approval.
Expedite the publication of the weekly Flight manifests upon approval.
Field, expedite and resolve department Flight request inquiries, phone calls and/or e-mail requests on behalf of the NASA Chief Pilot/ URS-ISC Aircraft Operations.
Maintain and file the MEMORANDUM FOR THE RECORD in accordance with NPR 7900.3C3B, Aircraft Operations Management.
Maintain the Emergency Response Team Roster for the NASA Chief Pilot and Flight Operations.
Perform revisions and distribution of the Qualified Non-Crewmember Authorization report for Nasa Chief Pilot and URS-ISC Aircraft Operations Chief Pilot monthly.
Performs downloads and distribution of requested "Flight photos" to customer and the Division POCs'.
Maintain the Departments' scheduling calendar for Pilots and Mechanics.
Configure and expedite the distribution of weekly, bi-weekly and monthly reports for Division and Department Managers: Departments' Metrics/Work-Load Indicators, Maximo Weekly Open GFE PO report, Maximo Transaction Count by User report, Transient Alert Activity Log, Fiscal year PAFB-CCAFS Monthly Flight report, Transient Alert Weekly Activity report, Transient Alert Flight Breakdown report and Maximo Age Equipment reports.
DSPL and Business Warehouse program experienced, managed and expedited the scanning of 9173 ECN property tags for the Division.
Generate and expedite the Maintenance Request Actions for PAFB Age Equipment department which includes job plans/T.O.s and/or equipment additions, deletions and/or changes when notified by AGE personnel.
Review of the PAFB AGE Equipment preventative maintenance status throughout MAXIMO Production System and generating a PAFB AGE Equipment Asset Report monthly.
Monitor, manage and maintain the monthly Department Safety Meetings and Attendance rosters for the supervisor and submit to Safety.
Distribution and/or posting of URS Company notifications, Safety Alerts and Safety Bulletins.
Maintain and manage the Hurricane Operation Procedure Manual for department.
Revise, maintain and expedite the departments' phone list, 1st responders list, Emergency Contact lists and Transient Alert Recall Rosters.
Manage all travel for URS/ISC Airfield Services personnel to include travel estimates, submission of authorizations, scheduling and submission of travel expense reports to the Division Program Office.
Responsible for PPE reimbursement submissions for department personnel.
Submission of URS Leave Requests to HR for Department.
Manage the Departments' office supply purchasing and inventory.
Responsible for equipment maintenance for department.
Expediting Trouble calls for Facilities J6-2465 and J6-2466 and follow-through and POC for ordering Department signage.
Manage the scheduling and maintenance of the conference rooms for customer in Building J6-2465.
Manage notifications to Recycle/Environmental department.
Maintain the Facility Management directory.
Responsible for the scheduling/notification of Facility J6-2465 Conference room.
Key Custodian for the Department: Responsible for monitoring the Key Series BB-257 report and processing key requests and/or lost key reports.
Maintain the accuracy of the Key Series report for Series TT80 and ST415 on behalf of the branch manager and complete the appropriate paperwork if necessary.
Property Custodian for the Departments' camera and accessories.
Monitor my N-prop account monthly for accuracy.
Participated and experienced in Source Board Committee processes for the ISC Contract.
Facility Liaison (POC) for annual and/or special projects; Intercenter Aircraft Operations Panel (IAOP) Team, Boeing Coyote Runway and Taxi Test (RATT) and MORPHEUS ALHAT, Source Board Committee, Logistics ECN and Blanket Order Agreement project.
Coordinator of computer assets and moves with Division POC Alternate POC for Weekly Overtime Reports and distribution to the Logistics Management Team and Division Administrative Assistant Back-up.
Designated Training Instructor for Departments' Contingency work force - when required.
Division Alternate Hurricane Coordinator
*Division Alternate Document Manager October 2010 to March 2011Dynamac Corporation
Broker-Associate March 2002 to October 2010Prudential Sterling Properties, Inc
Executive Assistant to Broker Developing, maintaining client prospect lists and developing on-going client relationships showing property, writing contracts and bringing them to fruition Customer interface via phone, meetings, touring properties, writing contracts.
Creating Developing ads, presentation packages, brochures and relocation packages.
Maintaining/updating customers' database for mail outs, holidays, etc.
Maintaining/updating client prospect lists and developing on-going client relationships showing property, writing contracts and bringing them to fruition Maintained listings, client base and created all property brochures and advertising.
Updated and maintained Brokers' website.
Produced CMAs' on Brokers' behalf, conducted property searches, going to listing appointments on her behalf and/or closings, etc Managed all of Brokers' business when she was out of town.
Oct 1998First School of Real Estate, IncBrokers License # BK65
AS : Jan 1981Brevard Community CollegeISC I See Commitment Awards December 14, 2011
May 21, 2012 December 20, 2012 February 19, 2014
ISC Stellar Awards April 24, 2012 November 20, 2014 : December 22, 2011
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