I'm extremely driven and determined to do 100 percent at every job I take on. I naturally believe I was born to be a leader i have always been good with directing and managing people. I have lots of experience in a fast pace environment with at least 40 employees I was responsible for developing and training in the day to day restraunt needs . I take coaching and feedback very well I learn from my mistakes. When I got promoted to be restraunt manager at the taco bell in Boaz it was the second worst store in the company out of 362 stores I was determined to show my skills and show my area coach that he was right to pick me for the job . It took me three months to develop and train an entirely new management team and over 40 new employees I work 17 hours a day 6 days a week but I was determined to prove I could do it I took the store over in March by November me and my team had won three awards and currently set at third best store In the company . This is an entirely new environment for me I have always worked in a restaurant but I'm determined if given a chance I wouldn't let you down. I know how to manage people and I work as hard as I can to improve on anything that I need to improve at .
Skills
*Development and training. *scheduling and recruiting. *Inventory truck orders. *Managing people. *thriving in a fast pace environment. *ensuring all policy procedures are followed
Experience
Dockworker, 12/2019 to Current Cardinal Logistics – Arlington, TX,
Palletized boxes for easy movement and shipment.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Offered to assist process assistant with all duties during busy periods, leading to development of additional skills and improved productivity within warehouse.
Restaurant Manager, 09/2014 to 11/2019 On The Border – Southaven, MS,
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Optimized profits by controlling food, beverage and labor costs daily.
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Scheduled and directed staff in daily work assignments to maximize productivity.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Restaurant Manager, 01/2009 to 05/2014 On The Border – Topeka, KS,
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Estimated supply requirements based on historical needs and projected business levels.
Optimized profits by controlling food, beverage and labor costs daily.
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Regularly updated computer systems with new pricing and daily food specials.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Scheduled and directed staff in daily work assignments to maximize productivity.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Developed and maintained exceptional customer service standards.
Education and Training
High School Diploma: , Expected in Bradley Central High School - Cleveland, TN GPA:
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