Dishwasher resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Technologically-savvy credit card customer service agent, with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions.
Skills
Analytical and Critical Thinking
Credit and Collections
Conflict Resolution
Payment Processing
Friendly Voice
Data Entry
Experience
12/2013 to 06/2016DishwasherJerry's Food | Chaska, MN,
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Developed great team spirit with other personnel by pitching in and helping with task completion.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Restocked main kitchen areas with items from shelves, coolers and freezers.
Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Maintained assigned areas to keep organized and clean by mopping floor.
Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
Studied methods of coworkers, successfully learning kitchen and food service skills.
Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
Backed up kitchen team members during heavy work periods to maximize team coverage.
Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
06/2016 to 02/2017Customer Service RepresentativeAbbott Laboratories | Fargo, ND,
Informed customers about product lines and services offered by company.
Provided customer service and issue resolution to increase QA satisfaction levels.
Educated clients on how to conduct transactions with convenient online solutions.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Pursued networking opportunities to advance client relations skills and enhance customer satisfaction.
Helped clients navigate online systems within established frameworks to obtain services.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Assisted 200+ callers per week in fast-paced environment.
Consulted with customers regarding needs and addressed concerns.
Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Educated customers on special pricing opportunities and company offerings.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Processed documentation and troubleshot discrepancies to build client rapport.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Set up and activated customer accounts.
05/2017 to 12/2017Collections RepresentativeSnap-On Tools | Camarillo, CA,
Advised debtors on payment options and set up payment plans.
Reasoned with customers and attempted to negotiate full balance payments.
Handled irate customers smoothly to achieve performance targets.
Handled contracts and payments on accounts.
Used effective questioning techniques to clarify why debtors were delinquent.
Entered customers' financial status information into system.
Managed approximately 25+ inbound and outbound calls daily.
Handled, researched and settled 12+ disputes weekly.
Consistently met or exceeded monthly goals of $3000 through diligently working hard to bring accounts current.
Managed approximately 30+ inbound and outbound calls daily.
Recorded information about customers' financial status and collections status efforts.
Negotiated credit extensions to assist customers in paying overdue accounts.
Prepared packages containing all pertinent documentation for collections accounts.
Upheld privacy and security requirements for customer information.
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Processed payments over phone and set up recurring drafts.
Received payment and posted to appropriate customer accounts.
Arranged for debt repayment and established repayment schedule based on customer finances.
Recorded and updated customer personal accounts with accurate contact information.
Met demands of busy collections group by performing high volume of daily calls.
Reviewed accounts to determine payment plan compliance.
Overcame objections by applying advanced training and persuasion techniques.
Conveyed current account information and obtained payments by using pre-scripted statements.
Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
Reviewed customer financial data to ascertain level of risk involved for extending credit.
Monitored and maintained compliance with internal controls and government regulations.
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