Energetic Cashier with 2 years of experience assisting customers in fast paced settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.
Skills
Hazardous chemical handling
High efficiency
Health code requirements
Sanitizing protocols
Store opening and closing
Credit and cash transactions
Training and coaching
Customer service
Safety procedures
Policy compliance
Equipment maintenance
Communications
Food handling and sanitization
Quality control
Food service standards
Education and Training
Loveland High SchoolLoveland, COExpected in 06/2018 ā āGED: - GPA:
Experience
Odorzx Inc. - Dishwasher Ontario, CA, 05/2020 - Current
Cleaned garbage cans and trash receptacles by hand.
Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in a compartment sink.
Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
Washed pots, pans and trays by hand and using industrial washing machine.
Gpm Investments - Lead Cashier/PAL Trainer Amherst, VA, 09/2019 - 02/2020
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Drove sales and add-on purchases by promoting specific item options to customers.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Worked closely with front-end staff to assist customers.
Effectively made change on the cash register, handling payments by cash, credit, debit and personal checks.
Resolved issues with cash registers, card scanners and printers.
Greeted customers promptly and responded to questions.
Maintained work area in clean and neat manner.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Built and maintained productive relationships coworkers.
Helped customers find store locations and complete purchases.
Counted and balanced cashier drawers.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Royal Gorge Dinosaur Experience - Ropes Course Facilitator City, STATE, 06/2019 - 08/2019
Pulled down safety bars and secured riders according to specified attraction details.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Inspected equipment to detect wear and tear, notifying thee Manager of parts needing immediate repair.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Educated patrons on facilities, entertainment options and rules and regulations.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
De-boarded passengers for safety to repair attraction equipment for optimal operation.
Operated attraction equipment precisely to concur with operational procedures.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Checked seatbelts of all riders to maximize safety and manage risk.
Collaborated with peers to deliver consistent service and promote customer retention.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Subway - Sandwich Artist City, STATE, 07/2018 - 02/2019
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Verified orders and bagged items for easy transport.
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