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Disability & Benefits Specialist/ Residential Case Manager Resume Example

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DISABILITY & BENEFITS SPECIALIST/ RESIDENTIAL CASE MANAGER
Skill Highlights
  • Psychosocial Assessments
  • Psychosocial Rehab and Recovery
  • Cash management; payment & bookkeeping
  • Issues Resolution Guidance
  • Perform Outreach Eligibility
  • Confidentiality and HIPPA
  • HUD Housing Regulations
  • Develop Treatment Plans
  • State/Federal Laws & Regulation
  • Liaison for Provider/Consumer
  • Establish/Maintain Relationship
  • Group Meeting Facilitator: parents, teacher's school Administrators, & community members Areas of Strengths 3 Years 7 months expertise in Case Management for Madison County Mental Health Center; providing housing assistance, social and mental health services for clients 5 Years' experience as Coordinator/Liaison for provider and consumer partnership 2-5 -Years' experience and success with Violent Offenders 2-5-Years expertise in Criminal Law, Adoption Law, Family Advocacy Law, Court Procedures and Housing Regulations Skills, Certification ESRI ArcGIS software proficient in Microsoft Windows, Word, Excel, PowerPoint and Access, Typing & 10key. Strong writing and editing skills, Grant research and proposal writing. First Aid & CPR Certified, MRT(Moral Reconation Certified), Anger Management Certified, CPI(Nonviolent Crisis Intervention), PPCT(Pressure Point Control Tactic Community Contribution Salvation Army Soup Clinic, Huntsville Free Clininc, Downtown Rescue Misson Refernce Page Chantelle Stokes In-Home Therapsit Alliance Healthcare Service Memphis, Tennessee 901-406-1633/ chanstokes@netzero.com Elston Nesbitt Network Adminstrator University of Gerorgia Athens, Georgia 706-347-6743/elston.nebitt@gmail.com Stephanie Stigall Regional Recuriter Manager Family Dollar Atlanta, Georgia 901-232-3371/sastigall@yahoo.com
Professional Experience
Disability & Benefits Specialist/ Residential Case Manager
April 2011 to Current Huntsville, Alabama ● Admit new clients and assess current mental health status ● Conduct assessment for eligibility to the SOAR Program ● Tracking and entering data related to SSI/SSDI application ● Writing medical records based on the relevant information in the assessment and medical records to support SSI/SSDI applications ● Review Case files to determine appropriate course of action for each client ● Assist clients with locating temporary and permanent housing ● Assist with generating monthly housing status ● Communicate with referring agencies to ensure appropriate documentation submission ● Serves as liaison between the referring, certifying and sponsoring agency ● Conduct home visits and monthly inspections ● Liaise with other agencies to ensure all appropriate information is being communicated for cohesive management of cases ● Support developmentally disabled individuals in pursuing their desired life outcomes by facilitating access to supports and services ● Coordinate and monitor service delivery, including assuring services are delivered as described in the individualized Service Plan (ISP) Developing and are provided in a safe and healthy environment, through a formal, ongoing monitoring process.
Family Specialist
October 2009 to May 2010 Memphis City School － Memphis, Tennessee ● Reported directly to school Principle & Professional Development School & Compliance Coach; providing support in daily attendance potential drop-outs and academic difficulties ● Facilitated numerous individual and group meetings, with parents, teachers, school administration, and other community members ● Assisted in arranging conferences with parents ● Assisted school system administrators in developing parent involvement ● Assisted parents in monitoring student progress & works with educators to improve performance
March 2008 to October 2009 Shelby County Division of Correction － Memphis, Tennessee ● Report directly to the building Supervisor, perform duties as assigned ● Completed reports/forms and routine paperwork ● Provided individual group & direct casework counseling to assigned inmates; complies individualized program plans for inmates and their families ● Assisted in developing & implementing treatment and therapeutic programs for assigned inmates/clients; assist inmates in understanding and overcoming social & emotional problems ● Facilitated groups & perform counsel calls weekly Adoption/Appeals ● Under general supervision operates in accordance with clearly established policies and procedures. ● File adoptions, appeals, divorces, & new law suits in Shelby County Chancery Court ● Worked with attorneys in preparing appeal files and finalizing to the State of Tennessee ● Prepared a variety of documents related to processing of court cases such as complaints, summons, subpoenas, judgments, hearing notices & other related correspondence ● Accepted payments for fines, fees, bond, & new lawsuits; issues reconciles receipts ● Clerical procedures; cashiering, cash handling & record bookkeeping practice & procedures
Education and Training
BA : Sociology Minor Criminal Justice, Criminal Justice, 2006 Alabama A&M University － Normal, Alabama, US Alabama A&M University, Normal, Alabama BA Sociology Minor Criminal Justice 2006 Craigmont High, Memphis, Tennessee
High School Diploma : 1999 High School Diploma 1999
Masters of Urban and Region Planning : MURP, Community & Housing Development Alabama A&M University － Normal, Alabama, US Alabama A&M University, Normal Alabama Masters of Urban and Region Planning (MURP) Expected Graduation Spring 2015 Concentration: Community & Housing Development Relevant Course Work: Urban Economics, Housing Issues in Planning, Historic Preservation, Planning Studio I, Studio Planning II, Population Economic Analysis
Military Experience
Army Salvation Army Soup Clinic, Huntsville Free Clininc, Downtown Rescue Misson Refernce Page Chantelle Stokes In-Home Therapsit Alliance Healthcare Service Memphis, Tennessee 901-406-1633/ chanstokes@netzero.com Elston Nesbitt Network Adminstrator University of Gerorgia Athens, Georgia 706-347-6743/elston.nebitt@gmail.com Stephanie Stigall Regional Recuriter Manager Family Dollar Atlanta, Georgia 901-232-3371/sastigall@yahoo.com
Certifications
CPR Certified CPR CPI
Professional Affiliations
Alliance Healthcare Service
Presentations
Assisted in arranging conferences with parents
Skills
Clients, Cases, Access, Benefits, Benefits Specialist, Disability, Documentation, Inspections, Isp, Liaison, Medical Records, Mental Health, Therapeutic, Progress, Arcgis, Case Management, Cash Management, Cpr, Cpr Certified, Esri, Excel, Forecasting, Healthcare, Hippa, Hud, Microsoft Windows, Powerpoint, Proposal Writing, Typing, Word, Bookkeeping, Cash, Cash Handling, Cashiering, Clerical, Correspondence, File, Payments, Historic Preservation
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Resume Overview

Companies Worked For:

  • Memphis City School
  • Shelby County Division of Correction
  • Army

School Attended

  • Alabama A&M University

Job Titles Held:

  • Disability & Benefits Specialist/ Residential Case Manager
  • Family Specialist

Degrees

  • BA : Sociology Minor Criminal Justice, Criminal Justice , 2006
    High School Diploma : 1999
    Masters of Urban and Region Planning : MURP, Community & Housing Development

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