Non-profit Service Organization Expertise.
Highly efficient, organized, detail-oriented Program Manager with strong leadership and customer service skills. Proven abilities in the supervision and development of employees, and the development of program services including teaching strategies, data collection and goal setting. Demonstrates excellent written and verbal communication with special emphasis on customer relations and donor development. Experience in strategic planning, budget development, and implementation of policies and procedures.
2008 Napa Adult School: Completion of coursework for Preliminary Full Time California Adult Ed Credential Level 1 Adults with Disabilities.
26 years experience working with adults with disabilities in community, classroom and vocational settings.
Goal setting, community-based and classroom instruction, data collection, report writing.
Leadership, strategic planning, program development and program management, employee relations, personnel and human resources functions, employee training, budget development, Grant writing, policy and procedure.
Efficient use of email, computer and Internet, ordering, compiling data and reports for accounting, attendance tracking, customer service.
2003/2004 Board Member Napa Valley Dog Training Club
2012/2013 Board Member/Training Chair Napa Valley Dog Training Club
2009-Present Board Member Kiwanis Club of Sonoma Plaza Club President 2011/2012
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