Director Of Risk Prevention And Management Resume Example Company Name

DIRECTOR OF RISK PREVENTION AND MANAGEMENT

Professional Summary

Accomplished insurance professional offering over 15 years experience. Familiar with with adjusting damage and liability, completing claim paperwork, and recognizing fraudulent activities. Proven record in expanding market share, increasing profits, and retaining accounts. Expertise in risk analysis and providing solutions to alleviate high loss ratio accounts.

Accomplishments

Used Microsoft Excel to develop an account management tool that was later incorporated into the company software.
Supervise a team of three staff members with Sompo.
Use Salesforce software to create a more efficient and organized customer account record.
Train other employees and agents how to use my programs once adopted by company.
Document and resolve policy issues which lead to decreased profit.

Skills

Over 10 years MS Office expertise
Conflict resolution
Data management
High level computer skills
Organization and time management
Training others

Self-motivated professional
Customer service
Planning and coordination
Identifying high risk accounts
Supervision
Identifying and preventing fraud

Work History

January 2016-CurrentDirector of Risk Prevention and Management | Company Name | City, State

I am the Director of Business Development and Risk Prevention for Sompo International in the Southeast United States.
Monitor other AIP trends and new private product options to stay competitive.
Deliver training presentations to agents explaining methods to identify high risk accounts.
Streamline agent and policy holder management by implementing Salesforce CRM software.
Brought in over $3,200,000 in new business in two years.
Resolve agency issues quickly and manage accounts to increase sales and meet quotas.
Maintain relationships with agents and aquire new business by addressing their unresolved problems with current AIP.
Increase company profit by identifying high risk agencies using agent's past loss ratios and book of business.
I require agent's have loss ratios below 80% in 2 of last 3 year before I offer contract. It reduced my policy acquisition last year, but I have the most profitable book compared to other employees.
I may adjust contract terms based on size of book to be transferred, experience of agent, and if losses were widespread disaster related.
Identify opportunities for growth within my territory and collaborate with other sales teams to increase market share.
Identify which private products and endorsements continue to increase company losses. I then work with management to identify methods that reduce our risk.
Produce and file reports every quarter to inform senior management of current activities and changes in my region.
Monitor industry, competitor, and technological developments to stay current on potential risks and new methods to recognize and alleviate high risk areas.

January 2011-December 2015Claims Adjuster Supervisor | Company Name | City, State

Assigned claims and made sure adjusters were timely as well as following procedure.
Oversaw daily operations to ensure high levels of productivity.
Reviewed questionable claims by conducting agent interviews and inspecting policy paperwork to correct omissions and errors.
Trained other claims staff members on proper handling and evaluation of claims.
Maintained claims data using company software.
Answered questions posed by customers and agents.
Reviewed high liability claims for errors, failure to follow correct adjustment procedures, or fraudulent activity.
Reported to management on customer concerns, field conditions, safety issues and policy problems.
Reviewed field inspections and coordinated preliminary claim audits.
Reduced corporate risk by monitoring adjuster proficiency, detailed documentation, and correct assesment of damage.

January 2006-December 2010Crop Insurance Adjuster and Account Manager | Company Name | City, State

Liaised between policy holders and various departments.
Examined claims forms and other records to determine insurance coverage.
Interviewed agents to correct errors or omissions and investigate questionable claims.
Organized, planned, and documented materials for insurance claims.
Prepared summaries of damage verified customer customer information.
Inspected insurance claims and determined amount for settlement.
Assessed damage to crops and adhered to regulations set forth by federal government.

January 2001-December 2005General Manager of Farm and Grain Facility | Company Name | City, State

Developed advanced understanding of farm operations, including purchasing needs and labor requirements.
Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
Implemented the first drip irrigation system in Mississippi to improve efficiency and profitability.
Planned schedule for crop rotation, plantings and harvest.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

December 2001MBA: Business ManagementMississippi State University, City, State

May 1999Bachelor of ScienceMississippi State University, City, State

Affiliations

Resume Overview

School Attended

Mississippi State University

Job Titles Held:

Director of Risk Prevention and Management
Claims Adjuster Supervisor
Crop Insurance Adjuster and Account Manager
General Manager of Farm and Grain Facility

Degrees

MBA : Business Management
Bachelor of Science

Director of Risk Prevention and Management Resume Example

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