A nursing professional with more than 30 years of experience in clinical nursing, nursing management and nursing leadership. Extensive background in acute care including Medical/Surgical Nursing,Telemetry, Observation Care and Hospice combined with excellent organizational skills. Flexible and a fast learner, capable of adapting easily to new situations and managing work-related challenges. Consistently recognized for dedication to clinical excellence and nursing professionalism. Decisive, energetic, and focused team leader/team player who has effectively led a high performing nursing staff and leadership team through necessary changes in practice, compliance, behaviors and performance improvement initiatives. Possesses excellent organizational and mentoring skills that foster a smoothly run, well supported nursing department and team. Equally strong in monitoring and assisting with departmental budgets, documentation review for reimbursement purposes, improvement to length of stay, decreasing readmission rates, patient satisfaction, employee satisfaction, quality core measure compliance, recruitment & retention and to meet regulatory requirements. Has facilitated departmental assessment and restructure, various program development initiatives to improve the overall efficiency and effectiveness of nursing leadership on clinical outcomes and regulatory requirements.
Experience with a variety of patient populations including Inpatient, Outpatient, Home Health Care,Long Term Care, Skilled Care & Hospice
Computer knowledge related to Kronos, Epic Portfolio, McKesson Web Scheduler, Ansos, Meditech, Microsoft Office, Citrix, Peoplefluent & Peachtree Accounting
Leadership Assessment & Development
Infection Preventionist in Non Acute Care Setting
Inpatient Nursing Responsibility
Collaborates with the Administrator to manage a 148 bed long term care/skilled nursing facility. Directs the Nursing Department to maintain quality standards of care in accordance with current Federal, and State guidelines and regulations. Assumes the responsibility for center operations in the Administrator's absence. Conducts the nursing process – assessment, planning, implementation and evaluation – under the scope of the State's Nurse Practice Act of Registered Nurse licensure.
Promoted to Director of Nursing Operations after successfully opening 30 bed Clinical Decision Unit. Responsibilities include ongoing management of CDU along with acquiring Nursing Supervisors, Bed Coordinators & Staffing Assistants. Managing >200 FTE's. Goals include increasing Patient Satisfaction, improving Employee Engagement, reducing Hospital Acquired Infections, and implementing initiatives to increase revenue from provider reimbursement as impacted by Global Reimbursement, Pay for Performance & Value Based Purchasing.
Recruited to open Clinical Decision Unit for observation status patients. Developed "Scope of Service", patient order sets/protocols with inclusion & exclusion criteria, and nursing care model in compliance with CMS regulations pertaining to observation care. Responsibilities included coordinating construction of 30 bed unit, screening/hiring of RN's, CNA's & Unit Secretary's, orientation & development of all observation staff, development of budget for new hospital unit, and implementing plan to deliver high quality focused care while reducing length of stay to <18>18>
Nurse Manager for 42 bed Med/Surg/Tele/Observation Unit. Supervise >100 FTE's and advance team mentality within the unit. Develop & educate professional/paraprofessional team and hold staff responsible & accountable for behaviors, attendance & punctuality, job duties including nursing practice in accordance with strategic operating plan of institution and Standards for Service Excellence. Fiscal responsibilities include utilizing LEAN concepts for process improvements, budget development & adherence, monitoring & maintaining productivity, staffing ratios, LOS, discharge process & supply management. Patient responsibilities include monitoring/maintaining increased patient satisfaction, delivering a high safe, quality focused nursing care minimizing negative outcomes and utilizing evidence based practice skills, patient education and preparation for discharge. Employee responsibilities include shared governance and providing fair and consistent leadership.
Nurse Manager for 40 bed Women's Health Services Unit.
(Accepted position in Spring 2007 before relocating from Pittsburgh PA
to Maryland. Contacted by local community hospital shortly after starting employment. Agreed to stay at Mercy until after expected Joint Commission Survey.)
Director of Nursing for 77 bed rural community hospital.
Administrator for one of the nation's largest hospice provider. Supervised a dedicated Care Team composed of Registered Nurse Case Managers, Social Workers, Hospice Aides, Chaplains & Volunteers.
Director of Nursing for a supplemental nursing agency.
Developed all clinical aspects of business from early organizational stage including recruitment & hiring of RN's, LPN's, CNA's, CMA's & HHA's. Coordinated orientation, competency check list, policy & procedure development, staff education, assignments & scheduling. Performed initial site visits, initial admission assessments including development of care plan and maintained ongoing supervisory visits of staff. Responsible for contract development and all payroll duties.
Division Supervisor of staff in home health care reporting to Regional Director of Operations. Duties included screening & hiring of employees, annual evaluations & competencies, responsibilities for scheduling & staffing, ensuring state regulatory requirements met, chart documentation compliance, supervisory field visits, ensuring required clinical procedures performed with proper diagnosis codes entered to support billing process.
Nursing Supervisor for Skilled Rehab & Long Term Care Facility on off shifts to provide optimum patient care. Represented Administration during nontraditional work hours.
Nursing Supervisor for off shifts at Skilled Rehab & Long Term Care Facility.
Staff Nurse I - Staff Nurse III in Pediatric ICU
Staff Nurse on 2 Year Old & Under Infant/Toddler Unit and in PICU.
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