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Director of Human Resources Resume Example

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DIRECTOR OF HUMAN RESOURCES
Summary
Experienced benefits administration, worker's comp and FMLA administration-multi-state Experienced payroll administration/ADP products for multi-locations, multi-state Conduct full cycle recruiting, job fairs, e-sourcing, legal interviewing, selection process, offer letters New hire orientation and on-boarding processes Experienced HRIS database administration and ATS administration Experienced handling labor and employee relations and conducting EEOC investigations Conflict resolution, employee counseling and coaching Team building and moral building initiatives Strong interpersonal skills with ability to build relationships of trust and confidence within a team setting Strong financial acumen experienced with GL, AP, and AR accounting procedures Develop and maintain respectful, collaborative relationships and effective teams within own workgroup, across field, and across organizational boundaries. Attention to confidentiality guidelines, compliance with standards, and a commitment to lead in an ethical manner Ability to travel as necessary
Highlights
Maintain professional competence and knowledge through continuous learning *Experience operating and navigating the following systems: Microsoft Office Products, KRONOS, Workflow systems, ADP Workforce Now, ADP EZ Labor, ADP HR Benefit Solutions, ADP Pay Expert, MAS 90, UPPS, SHARP, SAP, Sequel, E-CAT, Elite Enterprise, People Soft, EHR, People Admin and Banner
Experience
Director of Human Resources
November 2013 to April 2015
  • Manage and provide positive leadership in all areas of Human Resource practices, policies and procedures for two very busy communities with a concentrated effort in meeting organizational development strategies and objectives.
  • Lead efforts for creating a high-performance work force that emphasizes our commitment to our mission and our cornerstones.
  • Assist in the development and implementation of human resources policies to meet organizational needs and comply with state and federal laws.
  • Facilitate and oversee human resource functions such as recruitment, new hire orientation, performance reviews, benefit administration, safety and workers' compensation administration, employee relations, and training/education initiatives.
  • Respond to inquiries regarding company policies, procedures, and programs.
  • Conduct necessary investigations on employee relations issues and advises management on appropriate resolution.
  • Advises management regarding hiring decisions, equal employment opportunity, compensation, benefits, and health/safety issues.
  • Develops, implements, and monitors the human resources department budget.
  • Identify possible pay issues and work with Corporate HR to review local market rates for community positions.
  • Discuss market information with Executive Director to determine if and where pay adjustments should be considered.
  • Interview and coordinate recruitment efforts and processes for specific positions as needed.
  • Represent communities in legal proceedings, unemployment hearings and workers' compensation settlements.
  • Analyze trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends.
  • Train management on leadership and HR skills.
  • Identify community training opportunities and work with Area/Regional/Divisional HRD to implement.
HR Manager HR Business Partner HR Generalist
February 2013 to November 2013
Capital Health Services - Shiloh Springs
  • Manage and lead HR practices, policies and procedures to assist organization in meeting organizational development strategies and objectives.
  • Instrumental in creating a high-performance culture that emphasizes empowerment, quality, productivity, and positive work environment standards.
  • Serve as primary contact for people related services, policies and programs for corporate office and service centers.
  • Recruiting and staffing for all positions within the organization Employee onboarding, new employee orientation and training Performance management and improvement systems ADP Portal Administrator and Security Master Employee Relations, counseling and coaching Regulatory Compliance Administration Create and Administer policy and procedures Compensation and benefits administration Create Ad-hoc reports for management teams Manage unemployment issues, claims, appeals, hearings Manage all leave programs-FMLA, STD, LTD Created a Best Places to Work Campaign and won the distinction for the first time in Miner History Gov.
  • Services-THI-April 2011/Jan.
  • 2013 Act as an advisor to employees and managers on a variety of employment related and human resources areas to ensure compliance with employment law, policies, procedures, and contracts.
  • Serve as the primary contact for government services human resources area.
  • Recruiting, hiring process, on boarding process and procedures I-9 compliance and verification, E-Verify-Employment Eligibility Verification System Administrator Background Check and Drug Screen Administrator HRIS database administration and portal configuration using ADP Workforce Now Compensation Administration including performance appraisals, merit increases, bonuses, promotions SCA knowledge and protocol Strategic partner in creating and implementing procedures and processes Create and implement employment education and communication materials for new hire orientation and other presentations Benefits Administration working with broker and various carriers Manage all FMLA, ADA, and LOA leave processes Manage all Workers' Compensation process for Government Services using Zurich, Chartis products Manage and coordinate all unemployment claims and appeals Employee relations matters advising employees, supervisors, and managers on policy and HR law Create ad hoc reports and compile key employee data for KED Coordinate and plan employee functions such as birthdays, Boss's Day Breakfast event, adopt a Military Family for the Holiday's,Holiday Party events UIW-Aug.
January 2010 to January 2011
  • Manage day-to-day operations of the Human Resource office to include the administration of the human resources policies, procedures and programs, departmental development, Human Resource Information Systems (HRIS) Management, employee relations, coaching, counseling and peer mentorship.
  • Recruiting, staffing, selection process and offer letter generation Performance management and performance evaluation guidance New employee orientation Student employee orientation Compensation and benefits administration Employee services and counseling Assist employees with online application process HRIS administration Provide guidance to employees regarding employment issues Worker's comp and FMLA administration All employment advertising in local paper, on industry job boards nationally.
January 2008 to August 2010Bickford Senior Living
  • Manage the administration of the human resources policies, procedures and programs, with a concentration on Payroll Administration and Benefits Administration.
  • Process semi-monthly payroll for over 200 employees at 5 locations using ADP pay expert Run all background, Drug Screens and MVR, checks for potential candidates Assist with conducting interviews and make recommendations on candidates for open positions in alignment with EEO requirements and standards Process and maintain all personnel files in HRIS-ADP Benefit Solutions Conduct new hire orientations and created new hire packets and administer initial enrollment of benefits for newly eligible employees, I-9 Verification, audit and compliance Maintain job descriptions for all jobs company wide Process and enter all new hires into HR Benefit Solutions data base, Set up employee in EZ Labor time clock Manage timekeeping system and assist supervisors with Time clock issues Primary contact for carriers and brokers on insurance matters working with representatives from SWBC, Humana, Avesis, SBC, Worker's comp administration Create, update and maintain company org chart Process 401(k) remittance Assisted with coordinating all company parties, events and gatherings (Christmas Party, Fiesta Party, Cowboy Breakfast, Blood Drives, etc.) Created Best Places to Work Campaign and strategies, Administrative Professionals Recognition.
Education
B.A : Human Resource Management Marketing, May08University of the Incarnate Word - City, StateGPA: GPA: 3.26Human Resource Management Marketing GPA: 3.26
M.A.A : Organizational Development, Dec.13University of the Incarnate Word - City, StateGPA: GPA: 3.55Organizational Development GPA: 3.55
PHR Certification Program : April 2010San Antonio College
Skills
ADA, Administrative, ADP, Ad, advertising, benefits, Benefits Administration, budget, coaching, contracts, counseling, database administration, data base, Employee Relations, Government, hiring, HRIS, Human Resource, human resources, HR, Information Systems, insurance, KRONOS, leadership, law, legal, Regulatory Compliance, Director, market, MAS 90, materials, office, Microsoft Office Products, monitors, Enterprise, organizational development, organizational, Payroll, People Soft, performance appraisals, performance reviews, Performance management, personnel, policies, presentations, processes, quality, Recruiting, recruitment, safety, SAP, settlements, staffing, Strategic, System Administrator, Workflow
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Resume Overview

School Attended

  • University of the Incarnate Word
  • San Antonio College

Job Titles Held:

  • Director of Human Resources
  • HR Manager HR Business Partner HR Generalist

Degrees

  • B.A : Human Resource Management Marketing , May08
    M.A.A : Organizational Development , Dec.13
    PHR Certification Program : April 2010

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