Proactive Director of Business Development able to produce high-quality Health Care and Businesses work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.
Skills
Microsoft office
Pipeline development
Vendor management
Marketing understanding
Account servicing
Revenue generation
Service agreements
Lead prospecting
Strategic planning
Retention strategies
Network development
Education
Eastern Nazarene CollegeQuincy, MA, Expected in 05/2007 ā āBachelor of Arts:Business Administration And Management - GPA:
Graduated cum laude
Capella UniversityMinneapolis, MNExpected in 12/2013 ā āMBA:Business And Managerial Economics - GPA:
Graduated summa cum laude
Work History
Ascension Health - Director Of Business Operations Park Ridge, IL, 05/2017 - Current
Tracked and analyzed reports to determine where improvements in business could be made
Assisted various departments with change by communicating new improvement plans and expectations
Evaluated performance and policies against metrics
Collected, arranged and input information into database system
Saved 1 millions by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Managed quality assurance program including on site evaluations, internal audits and customer surveys
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Prepared relevant SRM documents in conformance with Safety Management System (SMS) order
Parisella Vincelli Associates - HEALTH CARE CONSULTANT Charlotte, NC, 01/2008 - 05/2017
Led clinical team in delivering care services that promoted optimal resident health
Skillfully managed facility operations as a functioning CEO for a multi- million dollar healthcare company
Provided patient education
Developed and implemented nursing care plans
Participated in unit-based Quality Assurance Program
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
Accurately recorded and reported test results according to established procedures
Implemented necessary changes based on evaluation of staffing requirements and floor assignments
Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting
Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement
Reviewed customer survey information to prioritize areas of improvement
Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan
Effectively served as primary liaison for HMS and client, political stakeholders, provider and public policy associations, lobbyists and partners
Advocates Community Counseling - Framingham - DIRECTOR BUSINESS DEVELOPMENT City, STATE, 01/2014 - 01/2017
Applied performance data to evaluate and improve operations, targeted to current business conditions
and forecasted needs.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Improved brand awareness by monitoring all marketing campaigns and fostering membership
acquisitions and business development.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Supported top-level decision-making and strategy planning, forging productive relationships with top
leaders and serving as key advocate for various personnel issues.
Tracked and analyzed profitability and key metrics of P&L &establishment to improve overall
profitability and bring in new clientele.
Established and administered annual budget with effective controls to prevent overage and support
sustainability objectives.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline
scope of positions.
Nizhoni Health - DIRECTOR OF BUSINESS ANALYST City, STATE, 01/2009 - 01/2014
Verified data integrity and accuracy.
Supported Chief Operating Officer with daily operational functions.
Responded to customer requests via telephone and email.
Developed innovative tactical plans to achieve profit objectives.
Led negotiations with businesses, clients and vendors.
Provided strategic and business development direction to developing and optimizing marketing, sales
and customer relations plans.
Established productive relationships with industry partners.
Monetized dormant leads to increase profits.
Communicated regularly with territory, regional and strategic managers for daily support and strategic
planning for accounts.
Identified and qualified accounts to assess market potential.
Identified and analyzed key competitors and related products.
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch
that was implemented into sales team strategy in 2007.
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