Director Resume Example
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DIRECTOR
Professional Summary
A business driven, Proactive highly self motivated individual that has consistently produced high-quality results in Sales & Marketing throughout his career. Applying determination and attention to every detail across cross functional teams and independent processes. Performance-oriented and enterprising adaptive leader with an organized nature and analytical problem-solving approach.
Work History
Hendricks Berkadia - DirectorSan Francisco , CA05/2006 - Current
- Sales & Marketing - Specialty Liquor Segment.
- Collaborates with plant production, scheduling and supply chain management, and fellow supervisors across different locations to organize efficient and timely transfer of information across different company levels to achieve demanding scheduled monthly targets.
- Enhanced customer satisfaction ratings by resolving issues effectively and efficiently.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Delivered consistent and reliable service based results by facilitating planning, and coordination of cross functional teams.
- Improved marketing plans, sales strategies and customer relations processes to maximize business development.
- Diversified and strengthened plans for increasing market share, penetration and customer engagement.
- Implement effective marketing and sales strategies for strategic liquor accounts, generating [Number]% of regional revenue and over $[Amount] in new [Type] sales.
Trane Technologies Plc - Change AgentAnn Arbor , MI09/2005 - Current
- Increasing Sales and Profitability of the companies Key Segments, leveraging more than 20 years of extensive Marketing, Sales & Business Development experience to maximize customer relations for success.
- An Entrepreneur mind that utilizes Technology, Business Skills and Logic to grow the Market.
- A Leader that understands the Big Picture and articulates priorities to direct the execution of concise plans insuring on-time product delivery, customer satisfaction, profitability and operational efficiency.
- Responsible for the Management, Marketing, Business Development and Sales of the company's Key Growth Segment, Specialty Liquor glass managing a Sales Turnover of more than $30 Million.
- Expansive experience in the selling and marketing of Cosmetics & Fragrance, Pharmaceuticals glass.
- Key Responsibilities: o Market Research & Communication to grow the Specialty Liquor Market o Business growth of the Specialty Liquor Market o Designing of New Bottles o Managing Full Life Cycle of New Projects from Concept to Production o Production Planning o Inventory Management and Control using SAP o Sales Management o Customer Relationship Management o Business Communication and Negotiation Major Customers handled in Specialty Liquor: Diageo NA, Sazerac, Pernod Ricard USA, Campari, Jim Beam, Luxco, Mc Cormick Distilling, Keurig Dr Pepper Snapple Group. Major Customers handled in Cosmetics & Fragrance: Coty, OPI, Revlon, Perfumers Workshop, Albea, Loreal & Unilever . Key Accomplishments: Strategically collaborated with the CEO and newly appointed VP of Specialty Liquor to successfully launched the Company into the North American Liquor Segment. Using Rocket ship strategy assisted in promoting Liquor bottles Designs in the North American & Canada Craft Distillery Liquor Market . Over the past 15 Years conceptually introduced and developed more than 50 New Bottle Designs used for Vodka, Rum and Brown Spirits for the Craft Distilleries Spirit Market.
- Through aggressive internal and external efforts catapulted the company to a position of an Industry Leader in the Premium Liquor Market Segment successfully responsible for this Segment Contributing ~28% of the company's Net Sales Turnover on a Yearly Basis.
- Responsible for driving the growth of the Liquor Segment in the North American Market, this Segment is growing currently at the rate of ~15% annually.
- 11 Designs granted USA Patents with more designs in the process of being awarded Developed Large Complex customers which increased the Revenue and Profitability of the Company Forged Strategic Relationship with Major Distributors to help expand Key Market areas for this Segment Received “Package of the Year” Award from NJPEC for 4 years consecutively.
The Nielsen Company - Senior ManagerCleveland , OH01/1999 - 09/2005
- In charge of the India and South East Asia Markets for the Business Development and Sales of more than $10MM in the Cosmetic & Fragrance Segment Key Responsibilities:.
- Setting up of sales targets for the different territories
- Achieving sales & collection targets year on year with extensive growth across customers/territories
- Involved in development of new products for existing customers, developing new territories & customers. Key member of the New Product Development Team
- Collaborated between the plant production, quality, supply chain Management for ensuring on time supply of the products/services to customers. This involved but was not limited to resolving factory/managerial issues, Liason with Excise, Customs & Logistics department, managing diverse issues pertaining to Finance, Marketing, Logistics and Systems for achieving Customer Delight.
- Assisted in the design development of more than 15 private glass designs for Unilever & Loreal's Personal Care Division.
- Handled Key Accounts: Loreal, Univeler, Revlon, Coty during my tenure in the cosmetics segments.
Hobbies
Loves to play Ping Pong, Tennis, Badminton, Volleyball, Soccer. Represented school and college in Ping Pong and Soccer. Spends quiet time in readying books of different genres with more interest in spy fiction novels. A nature lover, enjoys quiet walks Loves foods
Skills
- Leader
- Excellent verbal and written communication
- Team player
- Mentor
- Empathetic
- Customer Centric
- Collaborative
- Strategies & Goals
- Conceptualize ideas
- Customer Relationship Management
- Customer satisfaction
- Delivering Results
- Inventory Management
- Managerial & administrative
- Marketing & Sales Management
- Negotiation
- New Product Development
- Problem solving/Issues resolution
- Project Management
Education
06/1998Victoria UniversityCityMBA: International Marketing
04/1997Welingkar Institute Of ManagementCityPost Graduate Diploma in Business Administration: Marketing/Marketing Management, General
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Resume Overview
School Attended
- Victoria University
- Welingkar Institute Of Management
Job Titles Held:
- Director
- Change Agent
- Senior Manager
Degrees
- MBA : International Marketing
Post Graduate Diploma in Business Administration : Marketing/Marketing Management, General
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