DIRECTOR AREA MAINTENANCE PROGRAMMANHATTAN BOWERY MANAGEMENT CORPORATION － New York, NY
Rehabilitation industry that trains, counsels, assists and rehabilitates substance abusers, ex-offenders and the formally homeless, while providing employment opportunities.
Challenged with stabilizing workforce under a multi-million-dollar, multi-year General Maintenance and Supervision Services contract in support of the New York City Economic Development Corporation's (NYCEDC) portfolio of maritime properties.
Directed and supervised all recruitment and hiring activities to ensure optimum staffing levels resulting in the delivery of sustainable, reliable and quality program services.
Established recruitment protocol in collaboration with corporations human resource department, NYC Workforce 1 career centers and the Osborne Association.
Created standard for sourcing new hires, streamlined interview process and shorten hiring procedures.
Developed 48 hr.
turnover/staff replacement solution.
Collaborated with NYCEDC Program Staff in developing on-the-job training procedures for new and advancing staff.
Established and instituted award based system to improve worker morale.
Decreased absenteeism by 25%, reduced employee turnover by 40%, while maintaining a portfolio of 20 facilities, properties and sites, and in support of NYCEDC's quality of life services in the 5 boroughs across New York City.
Trained, coached, and supervised staff; performed employee evaluations, resolved employee relation's issues, and implemented corrective actions to increase delivery of service efficiency.
Motivated and counseled team members to establish a well-balanced and stable staff of 90 with 10 supervisors.
In collaboration with the corporation's vehicular insurance executives developed monthly training sessions and strategies to improve transportation and driver safety.
01/2009 to 01/2014
EAST WEST PARTNERS, LLC － New York, NY
A private real estate partnership focused on the residential market in State Island, New York.
Manage construction projects from inception through completion.
Oversaw budgets, material inventory, cash flow, and project plans.
Executed multiple single-family home projects, increasing investment and profit growth consistently within a 3-year timeframe.
Collaborated with cross-functional teams to secure permits, gain certificates of occupancy, and eliminate building violations.
Established strong working relationships with internal and external agencies to build strong working knowledge of regulations and standards and ensure construction projects were completed within deadline.
01/1989 to 01/2009
VICE PRESIDENTNYC ECONOMIC DEVELOPMENT CORPORATION － New York, NY
A non-profit corporation that promotes economic growth across New York City's 5 boroughs.
Developed and implemented strategic plans to manage key city-owned development sites.
Led a team of 5 Assistant VP's, and a cadre of light construction contractors, suppliers and vendors.
Developed and facilitated initiatives addressing issues negatively impacting development sites and key territories.
Collaborated with key corporation personnel to prioritize site preparation allowing for disposition in a timely manner.
Implemented roving work crews to systematically visit targeted sites and territories to remove negative conditions.
Designed specific barricades to prevent unlawful access to key development sites.
Developed budgets and reports and oversaw annual requests for operational funding.
Managed multiple projects from start up through completion, ensuring milestones and budgets were continuously achieved.
Managed facilities as directed and assigned.
Monitored annual bids for service contracts and materials purchases to ensure contract terms and best pricing were conveyed.
Calculated costs, developed estimates to secure and maintain sites, and developed strategies to increase project funding from $500,000 to over $3M.
Contributed to the growth of the Industrial Park and Economic Development Zone programs by managing site prep for the disposition of over 500 city-owned properties.
Spearheaded and implemented the Graffiti Free NYC Program, resulting in its growth from inception to 12 trucks, 35 employees and a $150,000 pilot program to a $1.8M full-time budget.
Established the first full-time street-by-street graffiti removal service in New York City.
Developed and utilized workforce solutions to create over 500 jobs for disadvantaged low and moderate-income workers.
Bachelor of Science: Business AdministrationNORWICH UNIVERSITY － Northfield, VTBusiness Administration