I am a very punctual, efficient and task oriented worker.
Customer service and interface are a strong suits of mine.
I pick up on new tasks
Experienced in conflict resolution.
Computer Skills include; Word Processor, Spreadsheet, PowerPoint, web and social media.
Skills
Sales closing
Marketing familiarity
[Industry] knowledge
Client acquisition strategies
B2B and B2C sales
Product management and pricing
Customer needs assessment
On-site product demonstrations
Product merchandising
Promotional planning
Security systems
Entry management
Account Reconciliation
Project Organization
Process Improvement
Team Building
Budgets
First Aid/CPR
Product Pick
Billing Adjustments
Business Operations
CCTV
Perimeter patrol
Administrative support
MS Office
Bills of Lading
Team Management
Acccounts Receivable
Stock Rotation
Supervision
Insurance Billing
Boiler room monitoring
Operational Improvement
Safety inspections
Forklift Operation
RFI Scanners
Invoice Generation
Experience
Direct Salesperson, 04/2019 - Current Addus Homecare Corporation – Caledonia, MI,
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Generated more than [Number] leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
Grew repeat business [Number]% by providing superior customer service.
Cold-called over [Number] prospective customers daily with [Number]% success rate.
Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
Negotiated and closed deals with minimal oversight.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Planned and followed through with inventory management for each store.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Created and implemented store displays, promoting sales and growth.
Calculated total costs for service delivery, including production, delivery and installation requirements.
Negotiated prices and set up contracts to finalize [Product or Service] agreements.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Prepared and processed contracts and order forms for new and existing customers.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
Landed [Number] new customer accounts through effective customer service and powerful cold-calling scripts.
Increased number of return customers by [Number]% through effective problem solving and conflict resolution.
Raised productivity by [Number]% by working closely with cross-functional team members.
Established and serviced [Number] accounts in assigned territory.
Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
Cross-sold additional products and services to purchasing customers.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Coordinated various duties, including schedules, payments and allocations between multiple stakeholders while effectively monitoring [Number] customer accounts.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Worked with [Type] and [Type] teams to assess, update and optimize delivery dates for customers.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Championed contact management system launch to achieve 100% client organization.
Exceeded sales goals by [Number]% for [Number] consecutive years by establishing and cultivating lucrative relationships with customers.
Recommended accessories and delivered details regarding latest promotions to increase sales.
Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
In-Home Caregiver, 11/2012 - 04/2018 Leni Harris – City, STATE,
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Scheduled appointments based on [Job title] availability and established load parameters.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
Prepared packages for [Type] deliveries and coordinated timely shipments.
Prepared travel plans, including itinerary, transportation and overnight accommodations for [Job titles] and client guests.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Gathered, sorted, distributed and sent mail and packages.
Drafted professional business communication including [Type] and [Type].
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Sorted incoming mail and directed to correct personnel each day.
Worked with supervisory medical staff to review cases and improve care.
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Recorded and reported changes in client health or behavior.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Maintained strong knowledge of medications and medical terminology through continued education and seminars.
Assisted patients with such tasks as [Task] and [Task] each [Timeframe] to alleviate burden on family members.
Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
Prepared high-quality nutritious meals for patients with [Type] and [Type] conditions to promote better overall health and improve eating habits.
Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory.
Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
Monitored medications for patients with various conditions, including [Type] and [Type] and kept watchful eye for side effects.
Monitored clients' progress to report necessary changes.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Scheduled appointments based on [Job title] availability and established load parameters.
Entered data in [Type] software to keep records of [Type] information.
Greeted customers, answered general questions and directed to appropriate locations.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job Title]s.
Prepared packages for [Type] deliveries and coordinated timely shipments.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Prepared travel plans, including itinerary, transportation and overnight accommodations for [Job titles] and client guests.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Gathered, sorted, distributed and sent mail and packages.
Drafted professional business communication including [Type] and [Type].
Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Sorted incoming mail and directed to correct personnel each day.
Education and Training
High School Diploma: , Expected in 06/2006 - Adelante High School - Roseville, CA GPA:
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