Talented Account Manager with a comprehensive background providing solutions to large, enterprise level clients, managing various contracts and SOWs, and assisting in product launches. Extensive experience developing project initiatives, directing project plans, and exceeding revenue performance targets.
Cross-functional team leadership
Build and maintain relationships
Direct Placement Account ManagerNov 2015 to Current Insight Global － Bellevue, WA
Selected as the sole Account Manager in charge of building out the Seattle Direct Placement Division which covered all potential clients within Washington State
Worked cross-functionally with internal executives and delivery teams to formulate and execute a successful roadmap strategy which lead to the Seattle branch becoming the 2nd most successful Direct Placement division
Became the SME on all issues relating to the Direct Placement program through personal research and self-taught classes
Managed a team of 3 recruiters and conducted peer reviews. Organized and led weekly meetings with direct reports for performance reports and goals, which led to the successful promotion of one of my recruiters
Nominated by a 16 person team to represent team interests and be the liaison between the team and management
Attained the 4th highest weekly grossing Account Manager within 6 months of promotion and awarded one of the top Account Managers across all divisions for 2016
Sole Account Manager responsible for the success and improved relations with 4 enterprise accounts consisting of 150+ contacts, resulting in $305,000 profit within a 9 month span
Identified and broke 2 high-grossing accounts resulting in exclusive, nationwide business through prospecting, lead generation, and client relationship building with external executives
Partnered with clients to conceptualize, create, and implement full organizational solutions. Helped create/validate over $500,000 dedicated to human capital
Successfully negotiated multiple Master Service Agreements. Worked with legal teams, internal and external HR departments, and customers to amend and finalize agreements that budgeted for current and projected project sprints. Evaluated and drafted the needs for short term project cycles as well as long-term product initiatives leading to increased client success and maximized internal profit
Technical RecruiterFeb 2015 to Nov 2015 Insight Global － Bellevue, WA
Led negotiations between contractors and external enterprise level VPs to satisfy contractor and client needs while maximizing profit and maintaining relationships.
Achieved the highest weekly grossing recruiter in the company across all offices within 7 months; recruiting for software engineering, marketing, product management, VR/AR, and video game level designers/artists/producers for multiple AAA titles.
Promoted to Account Manager within 8 months and selected to spearhead the build out of a brand new company division.
ServerSep 2013 to Jan 2015 Pizza Nova － San Diego, CA
Gained expertise in the ability to thrive in a high pressure, customer oriented setting
Consistently met and exceeded volume sales quota set by management. Learned how to be successful in a metric-driven environment
Enhanced my skills in dispute resolution, outside sales, as well as in the anticipation of customer needs
ManagerJun 2011 to Aug 2011 Espresso Love － Edgartown, MA
Achieved high volume sales of bulk products to other businesses resulting in increased profit.
Partnered with a multi-cultural team to serve customers and create strong relationships.
Employed useful strategies to manage an efficient and profitable business.
Student Worker/Information Systems and TechnologyJan 2010 to Aug 2013 Chapman University － Orange, CA
Logged and tracked invoices through the use of Microsoft Excel.
Monitored and ensured balanced monthly AP.
Ensured data security including secure evaluations, student and university data.
Call Fire FighterMar 2009 to Aug 2009 Fire District #2 － South Hadley, MA
Associate/Line CookNov 2007 to Aug 2009 Panera Bread － Chicopee, MA
Bachelor of Science, Bio-Chemistry Business AdministrationMay 2013Chapman University － Orange, California
Minor in Business Administration and Sales
Created an approved budget and a research grant proposal under the supervision of Dr.Rowland-Goldsmith. Collaborated with the research team and developed experimental protocol to treat pancreatic cancer cells. Observed the hypothesized results while staying within the budget and time frame.
Performed primary literature research on the current state of nanotechnology and its possible applications in cancer treatment. Conducted detailed market research and competitive analysis on current cancer treatments. Presented a poster board presentation of the market opportunities in cancer treatment through nanotechnology to the Schmid Science Department and the Dean of Chapman University.
Completed NAMSR Medical Sales Training Program
*RMSR Number 109322014
prospecting and lead generation
Leadership and Volunteerism
Captain of high school football team
Captain of high school baseball team
Dean's Scholarship Social Chair for Pi Kappa Alpha Fraternity