Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2015 to Development Operations Officer Zillow | San Francisco, CA,
  • The largest and most comprehensive municipal art museum in the Southeast and the largest visual arts institution in the state of Alabama with a membership of more than 4,000 households and 140,000 visitors per year.
  • Database Administration/Reporting: administers Development database of over 67k records (Altru); oversees and manages all required database and financial functions; provides input on department’s technology resources to ensure efficiency and productivity.
  • Gift Entry/Data Processing: oversees processing of all charitable gifts and event registrations; tracks, acknowledges and reports contributions received; provides required financial reports to Development Staff and Finance Department; serves as contact person for external auditors and sends pledge reminders and invoices as appropriate.
  • Prospect Identification/Research: utilizes various research tools to research and analyze individuals, foundations and corporations and update constituent records with relevant information to be used in prospect qualification and solicitation.
  • Stewardship: works with appropriate team members on updating donor acknowledgement letters, provide reports and donor lists for newsletter, website, annual report, donor wall and other items as needed; manages content for Development portion of newsletter and website; provides annual endowment report updates.
  • Fiscal Administration: oversees all gift entry policies and procedures; conducts regular reconciliation of giving reports; produces reports on donations and event registration records.
01/2012 to 01/2015 Patron Services Manager Asu Foundation | Mesa, AZ,
  • The largest performing arts organization in the State of Alabama, serving nearly 100,000 individuals a year through concert series, youth programs, and educational and community engagement efforts to fulfill its mission to change lives through music.
  • Stewardship: point of contact for ASO patrons regarding donor benefits, pledge payments, tribute gifts, stock transfers, redemption of ticket vouchers and parking passes, and other donor benefit requests.
  • Oversight of all donor lists for OPUS (ASO quarterly magazine), website and other recognition publications and events.
  • Gift Entry/Data Processing: processed all charitable gifts and event registrations; tracked, acknowledged and reported all pledges and gifts received; sent pledge reminders and invoices as appropriate.
  • Coordinated with Finance department to ensure proper credit of gifts and pledges received; served as contact person for external auditors.
  • Prospect Identification/Research: maintained constituent records with relevant accurate information to be used in prospect qualification and solicitation.
  • Database Administration/Reporting: administered Development database containing over 14k constituent records and 27k gift records, Raiser’s Edge (RE); oversees and manages all required database functions.
  • Produced regular analytical reports, mailing lists and other requests by Development department and Executive Director.
  • Fiscal Administration: managed all gift entry policies and procedures; conducts regular reconciliation of giving reports; produces reports on donations and event registration records.
  • Managed reporting of activities and files pertinent to government grants.
  • Submitted quarterly and yearly progress reports.
01/2010 to 01/2012 Office and Grants Administrator M AIN STREET BIRMINGHAM | City, STATE,
  • Now REV Birmingham) Non-profit focused on creating new business and job opportunities by focusing resources on redevelopment and enhancement of historic neighborhood commercial districts.
  • Provided clerical support for Executive Director and other staff, when approved by ED.
  • Database Administration/Reporting: facilitated the purchase and management of GiftWorks database; oversight and maintenance of donor files and other gift-related records; coordination with Finance to ensure proper credit of contributions and pledges received.
  • Fiscal Administration: maintained reporting of activities, invoices and payroll, files pertinent to government grants including CPPW (Communities Putting Prevention to Work—a $200k grant administered through the United Way of Central Alabama), ADECA (Alabama Department of Economic and Community Affairs), CDBG (Community Development Block Grant of $225k), ARC (Appalachian Region Commission) and $200k in funding from the City of Birmingham.
  • Submitted weekly, monthly and quarterly progress reports.
  • Office liaison with technology and office equipment maintenance and repair representatives.
  • Administered the computer system, including troubleshooting hardware and software problems, backups and user set-up, user access.
01/2005 to 01/2008 Executive Assistant ED MOUNTAIN THEATRE COMPANY | City, STATE,
  • Non-profit professional theatre organization providing educational, training and performing opportunities for artists.
  • Worked directly with the Executive Director to fulfill daily administrative, organizational, logistical, and technical needs of organization as related to mission; prepared communications to Board, show personnel, Youth Program participants and vendors; coordinated travel arrangements for the Executive Director and visiting Artistic and Technical staff; organized and executed staff, Board, volunteer, and Executive Committee special meetings and events; recorded minutes of board and staff meetings; prepared and transported daily deposits, production, and venue royalty reports.
  • Primary point of contact for visiting artists and production rights holders; lead role in coordinating usage of venues for rehearsals, performances, and special events.
  • Coordinated schedule and set-up of production auditions at RMTC Cabaret and in New York.
  • Prepared contracts for Artistic and Technical staff, including contracts for artistic rights, royalties and Actors Equity; prepared and distributed show materials (scripts, scores, rehearsal CDs) to show personnel.
  • Office liaison with technology and office equipment maintenance and repair representatives; administered the computer system, including troubleshooting hardware and software problems, backups and user set-up, user access.
  • Assisted and trained staff on the use of RMTC systems and programs.
  • Wrote and assisted in writing of grants that resulted in awards of $55K total (ASCA $5K, NEA $50K).
  • Worked in collaboration with the Marketing Director with direct mail and special projects (e.g.
  • Email blasts, renewal campaigns, and PR).
11/2015 to Current Prospect Researcher Samford University | City, STATE,
Education
Expected in Bachelor of Science (B.S | Merchandising, General Business University of Montevallo, Montevallo, AL GPA:

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Resume Overview

School Attended

  • University of Montevallo

Job Titles Held:

  • Development Operations Officer
  • Patron Services Manager
  • Office and Grants Administrator
  • Executive Assistant
  • Prospect Researcher

Degrees

  • Bachelor of Science (B.S

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