Desk Manager F&I & Fleet Manager Resume Example
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DESK MANAGER F&I & FLEET MANAGER
Summary
For 26 years I have been in hands on sales.17 of which has been in the automotive industry. I have a great understanding of people and how to interact with customers. I love helping others be successful and make money.
There is nothing like working in a Dealership. The fast pace and all the different people you meet on a daily basis. My favorite part of the job is helping people who either think they cant buy a vehicle or a salesman who is negative and turn him around and make him love the job.
Skills
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Experience
Desk Manager F&I & Fleet Manager
June 2010 to June 2017Petco － Muskegon , MI
Hired and trained all sales staff for new store location. As Fleet manager I was able to increase fleet sales by 200%. I was able to get the McCracken County Sheriff Dept. to start buying patrol vehicles from us. That led to so much more business from them and their families. I've been able to take different groups of people and introduce them and make long term business associates and personal friends from the introductions.
Hired and trained all sales staff for our store location. I was able to take brand new 22 year old, never sold anything before and in the first full month they were top salesman that month and made over $11300.00 his first full month. He said that was more than he had made in his life in one month. It would have taken him 3-4 month to make that as a hunting guide in Alaska.
Maintained friendly and professional customer interactions.
Trained in negotiations and time management.
June 2010 to June 2017Petco － Muskegon , MI
Hired and trained all sales staff for new store location. As Fleet manager I was able to increase fleet sales by 200%. I was able to get the McCracken County Sheriff Dept. to start buying patrol vehicles from us. That led to so much more business from them and their families. I've been able to take different groups of people and introduce them and make long term business associates and personal friends from the introductions.
Also another big account was McCracken board of education, Paducah power, Paducah water and Graves county Sheriff Dept
Created and directed sales team training and development programs. .
Created and directed sales team training and development programs. .
Hired and trained all sales staff for our store location. I was able to take brand new 22 year old, never sold anything before and in the first full month they were top salesman that month and made over $11300.00 his first full month. He said that was more than he had made in his life in one month. It would have taken him 3-4 month to make that as a hunting guide in Alaska.
I was also the person who if there was a customer upset about something I handled all heat customers. It wasn't a frequent occurance but it happens.
Wrote sales slips and sales contracts.
Maintained friendly and professional customer interactions.
Trained in negotiations and time management.
Wrote sales slips and sales contracts.
Maintained friendly and professional customer interactions.
Trained in negotiations and time management.
Maintained friendly and professional customer interactions.
Trained in negotiations and time management.
Sales Person
June 2007 to April 2010The Luxottica Group － Ridgeland , MS
June 2007 to April 2010The Luxottica Group － Ridgeland , MS
Sales
January 2004 to May 2007The Luxottica Group － Riverside , CA
January 2004 to May 2007The Luxottica Group － Riverside , CA
Sales
August 2001 to January 2004Larry Stovesand Pontiac GMC － City , STATE
August 2001 to January 2004Larry Stovesand Pontiac GMC － City , STATE
REFERENCES
Sheriff Jon Hayden McCracken County Sheriff known Jon 12 years
270-201-7841
Mark Mitchell GM Royal Oaks Chevrolet known 6 years
931-249-4949
Steve Croft K-9 Deputy and owner Croft Property Maintains known 20+ years
270-210-6541
Billy Everette District Manager for Gribbins Insulation known 33 years
270-210-6280
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Resume Overview
Job Titles Held:
- Desk Manager F&I & Fleet Manager
- Sales Person
- Sales
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