Installation of hubs, routers, switches, rack systems, and other networking equipment Installation and termination of patch panels and cables to EIA/TIA standards Tech Support/Customer Service Attention to detail in troubleshooting customer issues over phone or in person Communicating technical issues to customers in an easy to understand fashion Remotely configuring/repairing machines with information relayed over the phone by customers Project Management/Scheduling Managing several technicians to meet a high volume schedule efficiently Managing equipment moves to ensure all equipment is transferred to new locations in an orderly fashion.
Boeing / Dell / RMS Corp, WADecember 2009 to CurrentDell Technician
Installation and migration of data from older dell models to new dell models.
Performing backups of machines for Boeing employees, ensuring data is properly migrated in a one on one environment.
Troubleshooting hardware, and software issues.
Imaging Boeing machines via Fast Image ensuring proper loads and software are installed.
Remotely configuring and troubleshooting machines via Dameware to ensure Boeing employees have a minute amount of downtime.
Managing and scheduling several technicians for a high volume production based schedule.
Managing high volume projects with efficiency to reach deadlines.
SymmetricApril 2009 to December 2009Electrician Electric, WA
Installation and Integration of home A/V, CCTV, and Security equipment to home PC equipment.
Calibration of LCD, Plasma, and Surround Sound technologies.
Installation, Programming, and Configuration of Elans Home Logic line of products.
Installation of A/V rack mount systems in a professional manner to meet home owners specifications.
Supervising and Training apprentices to meet companies high standards.
Go2February 2009 to April 2009Electrician Electric, WA
Installation of low voltage technologies including but not limited to: A/V, Security Systems, Telecommunications, CCTV, Home Automation, Intercom Systems, Vacuum Systems, and Computer Networking in a retro-fit and remodel environment.
Installation of the technology with little or no sheetrock damage.
Attended walkthroughs with supervisor to help evaluate job time and layout.
Meridian CenterMarch 2004 to January 2009Electrician Electric, WA
Installation of A/V equipment, Security Systems (DSC Power 832 series), Telecommunications, CCTV, Home automation (HAI), Intercom Systems (Greyfox, Nutone), Vacuum Systems, and Computer Networking.
Installation of Cat 1 - 6 cabling to TIA / EIA standards included: proper termination, cable lengths, patch panels, and punch-down blocks with the ability to thoroughly trouble-shoot and correctly label.
Programmed automation systems.
Interpreted blue prints, NEC, and WAC to ensure proper installation to meet inspection requirements.