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Dell Technician Resume Example

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DELL TECHNICIAN
Qualifications
Operating Systems Windows 95/98/2000/ME/XP/Vis
Accomplishments
  • Installation of hubs, routers, switches, rack systems, and other networking equipment Installation and termination of patch panels and cables to EIA/TIA standards Tech Support/Customer Service Attention to detail in troubleshooting customer issues over phone or in person Communicating technical issues to customers in an easy to understand fashion Remotely configuring/repairing machines with information relayed over the phone by customers Project Management/Scheduling Managing several technicians to meet a high volume schedule efficiently Managing equipment moves to ensure all equipment is transferred to new locations in an orderly fashion.
Work Experience
Ess MetronDecember 2009 to CurrentDell Technician
  • Installation and migration of data from older dell models to new dell models.
  • Performing backups of machines for Boeing employees, ensuring data is properly migrated in a one on one environment.
  • Troubleshooting hardware, and software issues.
  • Imaging Boeing machines via Fast Image ensuring proper loads and software are installed.
  • Remotely configuring and troubleshooting machines via Dameware to ensure Boeing employees have a minute amount of downtime.
  • Managing and scheduling several technicians for a high volume production based schedule.
  • Managing high volume projects with efficiency to reach deadlines.
Ess MetronApril 2009 to December 2009Electrician
Denver , CO
  • Installation and Integration of home A/V, CCTV, and Security equipment to home PC equipment.
  • Calibration of LCD, Plasma, and Surround Sound technologies.
  • Installation, Programming, and Configuration of Elans Home Logic line of products.
  • Installation of A/V rack mount systems in a professional manner to meet home owners specifications.
  • Supervising and Training apprentices to meet companies high standards.
Ess MetronFebruary 2009 to April 2009Electrician
Denver , CO
  • Installation of low voltage technologies including but not limited to: A/V, Security Systems, Telecommunications, CCTV, Home Automation, Intercom Systems, Vacuum Systems, and Computer Networking in a retro-fit and remodel environment.
  • Installation of the technology with little or no sheetrock damage.
  • Attended walkthroughs with supervisor to help evaluate job time and layout.
Bickford Senior LivingMarch 2004 to January 2009Electrician
Denver , IA
  • Installation of A/V equipment, Security Systems (DSC Power 832 series), Telecommunications, CCTV, Home automation (HAI), Intercom Systems (Greyfox, Nutone), Vacuum Systems, and Computer Networking.
  • Installation of Cat 1 - 6 cabling to TIA / EIA standards included: proper termination, cable lengths, patch panels, and punch-down blocks with the ability to thoroughly trouble-shoot and correctly label.
  • Programmed automation systems.
  • Interpreted blue prints, NEC, and WAC to ensure proper installation to meet inspection requirements.
  • Offered twenty-four hour emergency technical support.
  • Trained and supervised multiple apprentices.
Ashton WoodsJanuary 2003 to March 2004 TX
InsulatorJanuary 2001 to December 2003Sales Counselor
STATE
  • Truck loading and hopper operation.
  • Blew insulation into attics to meet inspection standards.
  • Thoroughly trained assistants to complete jobs in a timely fashion, with the ability to maintain safety and standards.
  • Maintenance on the hopper and motor including: changing oil, replacing belts, and cleaning grinding teeth.
  • Kept an accurate inventory on materials used.
  • Filled out paper work neatly and correctly.
  • Matched customers to products that best suited their needs including: Computers, computer upgrades, software, printers, fax machines, digital cameras, and accessories.
  • Introduced new ideas in team based meetings to help production levels increase.
  • Effectively trained new employees on POS equipment, and the ability to best serve customers on new products and technologies.
Education and Training
American SchoolJune 2001General Studies Computer ScienceCity, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

54Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • American School

Job Titles Held:

  • Dell Technician
  • Electrician
  • Sales Counselor

Degrees

  • General Studies Computer Science

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