Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.4 years of office experience.Assessed the need for new or enhanced systems and applications.Ensured exceptional client service and quality product offerings.Verified that information in the computer system was up-to-date and accurate.Compiled statistical information for special reports.Created monthly reports for records, closed terminated records and completed chart audits.Updated departmental standard operating procedures and database to accurately reflect the current practices.Verified and logged in deadlines for responding to daily inquiries.Identified and resolved system and account issues.Developed and created a more effective filing system to accelerate paperwork processing.Supervised material flow, storage and global order fulfillment.Selected products for specific routes according to pick sheets.Oversaw special orders and after-hours, urgent shipping jobs.Conducted monthly, quarterly and yearly inventories of warehouse stock.Operated 5 shipping system's efficiently and accurately. Received incoming shipments and reviewed contents against purchase order for accuracy.Entered data into CMS, LDSS and LEADnet to load and manipulate data and to produce reports. Followed proper selection procedures as established by the company.Worked at a rapid pace to meet tight deadlines.Verified and recorded the count and condition of cargo received.
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