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Delaware State Director of Employment Resume Example

Resume Score: 80%

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DELAWARE STATE DIRECTOR OF EMPLOYMENT
Professional Summary

Mission-Driven Program Director and outstanding advocate in community-based services and human services fields. Proven success in leadership, operational excellence and organizational development with keen understanding of value-based outcomes. Recognized for inspiring management, team members and program participants to excel in creative work environments. Seeking to assume Executive Director Role to further positive impacts for Delaware's youth.

Skills
  • Community and Legislative Advocacy
  • Facilitation of Diverse Funding
  • Human Capital Management
  • Operations Management
  • Special Event Planning
  • Talent Development
  • Project Management
  • Cultivation of Diverse Stakeholders
  • Quality Assurance and Compliance
  • Mission Marketing and Brand Awareness
  • Culturally Competent
  • Coaching and counseling
Work History
09/2014 to Current
Delaware State Director of Employment ProgramsSt. John's Community Services – Washington, DC
  • Initiated and implemented effective local strategy for start-up of all operational activities in agency expansion to Delaware
  • Member of Leadership Team responsible for administration of State of Delaware programs in collaboration with State of Delaware Division of Developmental Disabilities Services and community-based stakeholders
  • Act as brand ambassador to local public and private sector stakeholder networks /contribute to state, regional and national forums and organizations focused on innovative service delivery
  • Planned, execute and oversee client relationship cultivating events and activities to promote growth, resulting in expansion of clientele base by 60%
  • Secured annual funding and manage contractual agreements with State of Delaware and partnership with University of Delaware , Center for Disabilities Studies
  • Developed and implemented communication strategy for services in Delaware via administration of social media, contributor to digital newsletter, stellar email messaging and in- person representative for conferences, vendor fairs and networking events
  • Travel locally, regionally and nationally to clear Diversity and Inclusion messaging aligned with agency mission
  • Currently holding Governor's appointed position on State of Delaware Division of Developmental Disabilities Services Task force representing Supported Employment Service Providers
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in 98% compliance rate per State of Delaware
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
01/2000 to 09/2014
Executive Vice President, MarketingCity Wide Transportation, Inc – Wilmington, Delaware
01/1996 to 01/2000
Youth Rehabilitation Treatment SpecialistDSCYF Ferris School – Wilmington, Delaware
Education
2001
Master of Public Administration: Human Services Education & Policy
Biden School of Public Policy & Administration, University Of Delaware - University of Delaware
1992
Bachelor of Science: Criminal Justice
University of Delaware - Newark, DE
Accomplishments
  • Certified Employment Support Professional, CESP
  • MANDT System Healthy Relationships Certified Instructor
  • ADA Leadership Network Trainer
  • Certified Level 1 Serious Incident Investigator
  • Positive Personal Profile Trainer
  • Developing Customized Jobs Boot Camp for Professionals Facilitator
  • 2018 LIFE Conference, Delaware Disabilities Council, Dover, DE Lead Presenter: Let's Get to Work! Guide to Supported Employment Services
  • 2016 National APSE Conference, Cincinnati, OH Lead Presenter: The Learning Organization: Just Say No to the Status Quo
  • 2016 SJCS Transformation to Community Based Services: The Nuts and Bolts of Success, Alexandria, VA Co- Presenter: Managing Organizational Culture During Change
  • 2015 National APSE Conference, Philadelphia, PA Co-Presenter: Customized Employment: A Mutually Beneficial Partnership
Affiliations
  • Member, Delaware Alliance for Nonprofit Advancement, 2014 to current
  • Participating Member, State of Delaware Employment First Oversight Commission, 2014 to Current
  • Member, Ability Network of Delaware, 2014 to Current
  • Member, Association of People Supporting Employment First, 2015 to Current
  • State of Delaware Governor Appointee, DDDS Task Force conferred July 2019 to Current
  • Subscriber, Content Management Institute, Chief Content Officer Monthly
  • Member, LIFE Conference Planning Committee, 2017 to Current
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Resume Overview

Companies Worked For:

  • St. John's Community Services
  • City Wide Transportation, Inc
  • DSCYF Ferris School

School Attended

  • Biden School of Public Policy & Administration, University Of Delaware
  • University of Delaware

Job Titles Held:

  • Delaware State Director of Employment Programs
  • Executive Vice President, Marketing
  • Youth Rehabilitation Treatment Specialist

Degrees

  • Master of Public Administration : Human Services Education & Policy
    Bachelor of Science : Criminal Justice

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