With over 27years of customer service with the public I have learned to be goal oriented and a problem solver. 20 of these years I have worked in management positions and successful leadership roles. I am detail-focused and knowledgable salesperson with great skill in communication and collaboration for best-in-class service. Professional customer service with experience in resolving any of the customers concern. Smoothly able to uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations within the company. Professional and punctional at all times. Experienced in cash, credit card, account billable services, fraud operations and collections. Team player with exceptional listening and critical problem solving skills. Experienced bar manager and bartendering and food services for almost 30 years now. I am dedicated to boosting customer service excellence with detail-oriented approach and dedicated follow-through. Well-organized and steadfast office worker with top-notch office and customer service skills. Solid background within Hotel, Restraunt, Bar, Lounge and Food industry. Front desk, bookkeeping, guest and customers service , team member and strong leadership and managing skills as well. Always taking care of customer needs. Independently handle clerical tasks like correspondence and coordinating arrangements to keep business operations smooth and efficient. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise from the front desk to bookeeping to bartending. Always willing to pitch in and help out all areas within the company. Very strong work ethic and self-motivated. I bring proven leadership, organizational and customer relations skills as well as independently solved problems. I am a professional and tireless team player known for staying poised and calm in fast-paced environments.
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