To secure a challenging and interesting position where I can utilize my relationship building skills and collection experience to increase profitability.
7+ years in facilities management, strong ability to multi task, organize prospects and follow through, except responsibility and challenges, excellent staff/administration work relationships, rapid instinctive learner, excellent verbal and communication skills, exceptional customer service and interpersonal skills. Strong Skills in time management, prioritizing task and meeting deadlines.
5+ years of collection experience in high volume call center with 2 well respected agencies, able to manage, follow through, negotiate and close accounts via payment arrangements, balance in full or settlements for several different creditors including Bank of America, Citibank, JP Morgan Chase, Capitol One. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: