Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Over 20 years experience in manufacturing and warehouse operations. Detailed, organized, and results oriented professional with extensive experience managing material and suppliers. Demonstrated Strengths Supplier Relations Material Control Team Player Process Improvements Repair Management Services Problem Solving

  • MS Office 2010, Windows 7/8/10, Access, JDE, Oracle, Outlook, Lotus Notes
Work History
Cycle Count Auditor, 01/2006 to 01/2021
Nordson CorporationRemote, OH,
  • Handled receiving / barcode problems / issues
  • Conducted routine daily cycle counting of all 20 production lines, model type changes, and adjustment for 100% inventory accuracy
  • Managed service part quality check and rust repair daily for 95% company scrap savings
  • Maintain individual item adjustment data and provide to management for production inventory process improvement, including inventory loss improvement
  • Wrote procedures and assisted document control for Production Control department
  • Assisted PC planners and schedulers with daily part shortages report
  • Assisted Engineering and Production Supervisors with issuing inventory scrap in JDE
  • Assisted Quality Control Engineers with individual lot control and JDE item adjustments
  • Reviewed files to determine old obsolete items and recommend disposal to management
  • Worked with outside supply warehouses for inventory issues and resolutions
  • Assisted with Bi – Annual Physical Inventory and recommendations for improvements.
Purchasing Agent, 01/2004 to 01/2006
  • Created and issued purchase order requests per MRP system weekly to both domestic and international suppliers
  • Effectively procured raw and non-raw materials, & services at the lowest price and highest possible quality daily within specified budget
  • Processed and posted manufacturing finished goods daily
  • Processed and posted purchase order receipts daily
  • Supplier selection through best pricing, quality, and lead-time
  • Expedited purchase orders per manufacturing request via phone, email, and supplier visits daily
  • Updated necessary material & supplier information in MRP System daily
  • Sourced new suppliers for current & new products
  • Supplier review metrics for lead-time reduction, improved quality, and cost reduction monthly
  • Supplier negotiations for lead time reduction, improved quality, and cost reduction
  • Tracked and resolved incoming supplier purchase order receipt quality issues
  • Resolved supplier-invoicing issues for accounts payable department
  • Month end reconciliation, including item/product cost comparison/explanations for the Chief Financial Officer
  • Updated MRP System monthly with product projections from Sales Department.
Original Equipment Manufacturer (OEM) Supplier Manager, 01/1995 to 01/2003
  • Successfully managed over 30 suppliers to meet or exceed on time delivery (OTD) standards by reducing dock-to-dock cycle time of repair returns
  • Met and exceeded end customer expectations resulting in increased in customer satisfaction from 65% to 80%
  • Developed business cases for outsourcing Code Division Multiple Access (CDMA) products for repair resulting in a cost savings of over $13 thousand
  • Successfully completed Service Level Agreements for 86% of designated suppliers ensuring customer needs being met
  • Effectively ranked, rated, and reviewed suppliers via conference call and on site visits, which resulted in improving quality scores from a fail to poor to a qualified to excellent
  • Developed outsourcing strategy, which identified candidates for outsourcing for improved performance, value, or support for best on time delivery and cost savings
  • Developed monthly OEM supplier management metrics, which were presented to senior management during monthly operations review meetings
  • Successfully identified all supplier part numbers and level of support by part number, including repair cost, which increased customer satisfaction by 100%
  • Developed and implemented a process to identify in-or-out of warranty status from each supplier resulting in an effective cross check system
  • Strengthened business partnership with suppliers resulting in increased OTD from 57% to 91%.
Material Management Certificate, 2 - year certificate program.: , Expected in
William Rainey Harper College - Palatine, IL
a 2 - year Supply Chain Management
package at Management & Information: , Expected in
Technology Solutions INC - Schaumburg, IL

Material Management, William Rainy Harper Colledge.

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School Attended

  • William Rainey Harper College
  • Technology Solutions INC

Job Titles Held:

  • Cycle Count Auditor
  • Purchasing Agent
  • Original Equipment Manufacturer (OEM) Supplier Manager


  • Material Management Certificate, 2 - year certificate program.
  • package at Management & Information

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