customer service/ Supervisor Resume Example
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CUSTOMER SERVICE/ SUPERVISOR
Summary
Qualified secretary and supervisor with a year of varied administrative work experience and supervision experience. Proven ability to handle and manage office environment; Possesses effective organizational skills in addition to willingness to work above and beyond the call of duty. I would like to achieve the corporate goals.
Highlights
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Experience
11/2013 to 12/2015
- Maintain patients' records and files as per the facilities operating standard procedures.
- Following the care plan as directed by supervising nurse.
12/2012 to 01/2014
customer service/ Supervisor
- Delegating tasks Monitoring the team's performance Assisting the team by performing the tasks with them Helping with training and development Completing paperwork Handling complaints Excel for time entry Helping to hire new staff Reporting to senior management / personnel when required Operates computerized cash register to conduct sales transactions; handles cash, and makes change as required.
- Sells merchandise and/or rents equipment; advises customers on merchandise price, features, and/or on fees and services.
- Assists individual and/or institutional customers in the ordering and, as appropriate, delivery of merchandise.
- Prepares routine daily reports such as sales, accounts receivable/payable, orders, credit card receipts, and/or bank deposits.
- secretary kenosha unified school district To 9-1-12 during the summer Worked directly under the superintendent of Kenosha.
- Scheduling conferences and meetings; data entry, calls, prepared and organized paperwork and materials as needed for meetings, conferences, travel arrangements and expenses reports.
- Excel to keep track of class rosters.
- Clubs UPWARD BOUND GATEWAY COLLGATE DECA.
06/2006 to 01/2016
InvoicesBickford Senior Living
- Responsible for greeting all guests Answers incoming calls and transfers to the appropriate manager Responsible for completing monthly reports in Microsoft Excel Assists with clerical duties as needed Manage mail-merge process Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Providing administrative support Answering employee questions Processing incoming mail Creating and distributing documents Providing customer service to organization employees Maintaining computer system by updating and entering data Setting appointments Compiling reports and spreadsheets and preparing spreadsheets College of lake County 12-17-2015- NOW Manages calendars and scheduling appointments Responsible for greeting all guests Answers incoming calls and transfers to the appropriate manager Responsible for completing monthly reports in Microsoft Excel Assists with clerical duties as needed Provide services to customers, such as order placement and account information.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Supervise other clerical staff, and provide training and orientation to new staff.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Providing administrative support Analyzing data Manage mail-merge process caregiver ilife 1-1-14 - now Care for a family member with chromes diseases and other illnesses.
- I coordinate patient's meds, groceries; transport her to appointments and food preparations.
- Analyzing data certified nursing assistant/caregiver Homehelpers.
Education
High school diplomaMARY D BRADFORD HIGH SCHOOL
December 2016
degree: business managementbusiness management
General Management Certificate
Skills
accounts receivable, administrative support, scheduling appointments, caregiver, handles cash, cash register, clerical, conferences, credit, customer service, Data Entry, Database, database management, delivery, English, senior management, fax machines, features, Filing, GATEWAY, General Management, HR, Law, materials, Medical Terminology, meetings, Microsoft Excel, Excel, mail, Microsoft Office suites, PowerPoint, Word, multitasking, nursing, office equipment, personnel, phone systems, copiers, policies, Quick learner, Record Keeping, Reporting, Retail Management, sales, Scheduling, self-starter, spreadsheets, spreadsheet, Supervisor, Supervisory, supervising, Switchboard, telephone, travel arrangements, Typing 50WPM, word processing, written communication skills
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Resume Overview
School Attended
- MARY D BRADFORD HIGH SCHOOL
Job Titles Held:
- customer service/ Supervisor
- Invoices
Degrees
- High school diploma
degree : business management
General Management Certificate
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