close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Customer Service Representative
Please provide a type of job or location to search!
SEARCH

Customer Service Representative Resume Example

Love this resume?Build Your Own Now
CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
  • Skilled call center professional versed in customer support protocols for marketplace insurance. Bring extensive high-call volume experience spanning 1 year working with all types of consumers. Superior computer skills and telephone etiquette.
  • Experienced Retail Sales Associate with 2-3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
  • Hardworking customer service represenitive bringing multiple years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
  • Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Skills
  • Complaint resolution
  • Quick learner
  • Service standard compliance
  • Computer proficient
  • Receiving support
  • Recordkeeping strengths
  • Good listening skills
  • Staff education and training
  • Creative problem solving
  • Data entry
  • Professional telephone demeanor
  • Technical support
Work History
Customer Service Representative, 07/2019 to 11/2019
Premier Bank – Youngstown , OH
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Recommended different types of insurances to customers, thoroughly explaining details
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Educated customers on promotions to enhance sales
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Compiled customer feedback and recommended service delivery improvements to management
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Answered constant flow of customer calls with up to 10 calls in queue per minute
Summer Babysitter, 06/2019 to 08/2019
Traditions Spirits – Newcastle , OK
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
  • Played games and read books to young children, limiting TV and mobile device time
  • Fostered close relationships with children by asking about school, friends and hobbies
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization
  • Prepared bite-sized snacks and carefully watched young children eat to prevent choking
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
  • Developed games and activities using arts and crafts to support learning and verbal skills
  • Established and maintained safe play environment for children
Fast Food Cashier, 10/2018 to 01/2019
The Del Monte Lodge – Rochester , NY
  • Packaged and labeled all food products and orders for to-go counter and drive-through window
  • Assisted counter staff in packing ready orders and distributing to customers
  • Provided customers with information on specials and discount deals
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Operated and sanitized kitchen and food preparation equipment
Catering Server, 06/2016 to 09/2016
Premier Bank – Findlay , OH
  • Prepared and maintained drink stations throughout catering events
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Cleaned and sanitized work stations to meet health department regulations
  • Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
  • Arranged linens and table settings according to seating plan and event theme
  • Delivered catered food and supplies to facility for on-time set-up
  • Filled and mixed soft drinks, water and soft beverages
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
  • Fostered enjoyable event atmosphere through friendly guest interactions
Customer Service Representative, 06/2020 to Current
Complete Recovery Corp. – City , STATE
Education
High School DiplomaHorizonte High School - City
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Formatting
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Horizonte High School

Job Titles Held:

  • Customer Service Representative
  • Summer Babysitter
  • Fast Food Cashier
  • Catering Server

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Representative-resume-sample

Customer Service Representative

Ashley Furniture

Wesley Chapel , FL

Customer-Service-Representative-resume-sample

Customer Service Representative

Carlisle Interconnect Technologies

Sacramento , CA

Utility-Customer-Service-Representative-resume-sample

Utility Customer Service Representative

Adenus Operations

Smyrna , TN

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.