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Customer Service Officer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Microsoft Office, Access, Excel.
Accomplishments
Experience
01/2012 to 01/2014
Customer Service Officer Gardaworld , ,
  • 2015 till present - CRO (Credit Relationship Officer) at BLOM bank Kaslik Branch-Lebanon Duties & Responsibilities:.
  • Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges.
  • LC & LG (letter of guarantee, letter of credit).
  • Inquiries for home, car and personal loans.
  • Open new accounts/Closing accounts.
  • Alterations to existing savings and check accounts.
  • Inquiries on internet services (E-banking).
  • Handling cash transactions and cash balancing.
  • Overseas transfers.
  • Promote bank products and services.
  • Identify customer needs.
  • Refer customers to appropriate banking services and representatives.
01/2011 to 01/2012
, ,
  • Teller at BLOM bank Kaslik Branch-Lebanon 2010 -Accounting Executive at Optimum holding Achrafieh-Lebanon.
01/2006 to 01/2009
Assistant Branch Manager Bickford Senior Living , ,
  • Sales assistant La Senza Kaslik-Lebanon.
Education
Expected in 2005
BA: Business Administration Finance
- ,
GPA:
Business Administration Finance USEK université Saint Esprit Kaslik-kesrwan Lebanon.
Expected in
Secondary school - Sociology/Economy-Lycée officielle de Zouk. 1989-2002 - Primary School- St. Charles Achrafieh.:
- ,
GPA:
Languages
Speak Read Write Arabic Fluent Fluent Good French Fluent Fluent Good English Fluent Fluent Good
Skills
Accounting, Arabic, banking, Handling cash, Closing, Credit, customer service, English, French, internet services, Access, Excel, Microsoft Office, Read, Sales

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Resume Overview

School Attended
Job Titles Held:
  • Customer Service Officer
  • Assistant Branch Manager
Degrees
  • BA
  • Secondary school - Sociology/Economy-Lycée officielle de Zouk. 1989-2002 - Primary School- St. Charles Achrafieh.