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Customer Representative Resume Example

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CUSTOMER REPRESENTATIVE
Education and Training
ENGLISH CERTIFICATE LANGUAGE LEVEL 1: ESLHouston Community College (HCC)2016Houston, TX, USA
AUTOMATION AND INDUSTRIAL COMPUTINGEcole Superieure des Sciences Appliquees et de Technologies (ESSAT)2012Brazzaville, Pool, CONGO
High School Diploma: SCIENCELYCEE POINTE-NOIRE 22007POINTE-NOIRE, KOUILOU, CONGO
FIRST CYCLE STUDIES: SCIENCEFrancois Rene De Chateaubriand2004POINE-NOIRE, KOUILOU, CONGO
CERTIFICATE OF PRIMARY ELEMENTRY STUDY: SCIENCEImmaculee Conception2000Pointe-Noire, Kouilou, CONGO
Skills
• Electrical installation.
• understanding of automatic systems.  
•Computer maintenance.
• Programming: HTML.
• Creation of databases.
• Backup of databases.
• Restore databases.
• Computer Networks.
• Cisco CCNA Networks (Cisco Packet Tracer Simulation).
​

• Knowledge of application software such as: AUTOMGEN, AUTOMATION STUDIO, PL7 PRO, SOLID WORK, PHOTOSHOP, SHEMAPPLIQUE, CINEMA 4D, X-Relays and others.

• Windows Server 2003 and 2008: (Configuring DNS, DHCP, WINS, and Active Directory Domain Controllers).

Experience
Customer Representative
Brazzaville, PoolAirtel /Jul 2014 to Jul 2015
Technician Animator
Brazzaville, PoolAirtel/Feb 2014 to Mar 2014In charge of : Sales, Configurations of mobile internet setting, Raise awareness about unlimited 3G. 
Network Technician
Brazzaville, PoolWarid CONGO/May 2013 to Aug 2013
In charge of: -Installation, Configuration and maintenance of devices.
-Network maintenance of computer, printers and cisco IP phone.
Technician
Brazzaville, PoolSecuRitz /Nov 2011 to Dec 2011
Technician on behalf of D.E.F (France Electronics Detection) in charge of :
Fire detection system installation, wiring of different devices:
-Detectors (Smoke, Thermal..)
-Indicators of action.
-Manual alarm trigger
-Control and signaling equipment
-Addressing of detectors and programming with BT.
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Resume Overview

Companies Worked For:

  • Airtel
  • Warid CONGO
  • SecuRitz

School Attended

  • Houston Community College (HCC)
  • Ecole Superieure des Sciences Appliquees et de Technologies (ESSAT)
  • LYCEE POINTE-NOIRE 2
  • Francois Rene De Chateaubriand
  • Immaculee Conception

Job Titles Held:

  • Customer Representative
  • Technician Animator
  • Network Technician
  • Technician

Degrees

  • ENGLISH CERTIFICATE LANGUAGE LEVEL 1 : ESL
    AUTOMATION AND INDUSTRIAL COMPUTING
    High School Diploma : SCIENCE
    FIRST CYCLE STUDIES : SCIENCE
    CERTIFICATE OF PRIMARY ELEMENTRY STUDY : SCIENCE

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