Custodian Resume Example Spartan Temp Agency

CUSTODIAN

Professional Summary

Health Care Managerexperienced at directing administrative and personnel matters in a 24/7 care facility for elderly clients. Strong problem-solver with excellent time management skills. versed in research and analysis. Seeking a position to develop and implement new and innovative health care improvement processes and admission procedures.

Driven and compassionate health care professional with 2 years hands-on experience in fast-paced residential and home health environments. Accountable and responsible with a strong focus on patient wellness.

Director of Q-Map and quality assurance driven to achieve the highest levels of client satisfaction through comprehensive client care and emotional support.

Education and Training

MBA: Business Administration (Health Care)2018Post UniversityWaterbury, CT, United States

GED: Basic Education2007Community Collage of AuroraAurora, CO, United States

Skill Highlights

Staff training and development
Sound decision making
Claims analysis and review specialist
Critical thinking proficiency
Cultural awareness and sensitivity
Personal and professional integrity
Government relations knowledge
Staffing management ability

Proven patience and self-discipline
Motivation techniques specialist
Conflict resolution
Patient-oriented

Professional Experience

Custodian07/2014 to 08/2014Spartan Temp AgencyDenver, CO

Cleaned, sanitized all areas assigned to at Mile High Stadium prior to and after events scheduled to include the following: concerts,.
Picked up trash and disposed of trash and all debris left by persons attending the events.

Agency Manager / Human Resources08/2012 to 01/2014Wisdom Home Health CareAurora, CO

Provided customer service and was held incumbency of all cash register.
Inventoried, stocked, labeled items on a daily basis and reconciled all store logs.
Opened and closed store, trained new employees and insured store was tidy for employees and customers who patronized our store.
Created annual goals, objectives and budget and made recommendations to reduce costs.Evaluated patient care procedural changes for effectiveness.Carefully selected, developed and retained qualified staff, as well as trained 15Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.Directed the installation of improved work methods and procedures to achieve agency objectives.Implemented standards and methods to measure the effectiveness of agency activities.Cooperated with other health related agencies and organizations in community activities.Ensured the accuracy of public information and materials.Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.Sourced and implemented new performance appraisal process.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Organized and led weekly personnel meetings with 4Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.Observed strict confidentiality and safeguarded all patient-related information.Planned, organized, supervised and provided assignments for nursing, technical, office and biomedical staff. Managed an average of [number] employees each shift.Routinely evaluated the overall resident care within the facility and diligently enforced high standards. team members. new staff annually.Assisted in the design and execution of programs that contributed to a 50% growth of the organization in the 1st fiscal year.

Telemarketing Representative04/2000 to 06/2005Prime Source StaffingAurora, CO

Obtain and evaluate all relevant information to handle product and service inquiries.
Handle and resolved all customers complaints.
Contacted 1000 household calls per week to promote products resulting in high rate of returns.
Developed an effective phone selling technique.

Skills

Basic, cash register, customer service, selling, phone high volume of calls,

State Plan of correction,Home health care, Excel, Word, PowerPoint,Access, and other programs. Human Resources, Excellent communication skills, Minutes of meetings

Resume Overview

Companies Worked For:

Spartan Temp Agency
Wisdom Home Health Care
Prime Source Staffing

School Attended

Post University
Community Collage of Aurora

Job Titles Held:

Custodian
Agency Manager / Human Resources
Telemarketing Representative

Degrees

MBA : Business Administration (Health Care) 2018
GED : Basic Education 2007

Custodian Resume Example

Resume Score: 100%

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